Very quick and attentive response I ordered luggageworks suitcase from Japan. After completion of order, tracking number was sent to me, but I couldn't see any shipping status on USPS website. I emaied to Stop-Over store and they replied soon with current shipping status. The product arrived at me after a week with no problem. Highly recommend.

Excellent, prompt service I placed my order online during the weekend for some replacement luggage wheels and a few other items. Monday morning, within just a few hours, I had an email notification of shipment, and a couple of days later the products arrived. They were exactly as advertised, and worked out great. Terrific service.

Luggage wheels better than original equipment! I bought a pair of wheels to replace the wheels on my TravelPro rolling suitcase. The parts arrived within a week of ordering, were easy to install and work better than the originals. They are quiet, spin freely, are better made and are more cushioning than the original plastic wheels. Overall, a good shopping experience and excellent product.

Aero coast PRO EFB &cooler Thank you for your prompt and professional service. I ordered this cooler for my son. I'm a nutritionist and have been encouraging him to eat better. This cooler is well made and has excellent storage space for him to carry his meals. I would tell anyone looking for this type of iteam to buy it ... You won't be disappointed !! You may even lose a few pounds!

stop over store Very good experience. Unsure initially which model of Travelpro Flight Crew luggage to buy so I called and got an informed and thoughtful analysis on the phone which informed my decision. Bag(s) arrived promptly and seem excellent. Will see how they wear with usage, but looks promising.