all problems were taken care of all problems were taken care of. thanks

Love it! I just ordered 3 pairs of boots and 2 purses, they shipped in good time, unbeatable prices, good quality, and all super cute. The first order I ever placed with UrbanOG was in 2012 for a pair of heels and ballet flats and I’ve been ordering ever since and have never been disappointed. I’ve contacted customer service on Instagram once to ask about product restock and the person who assisted me was super kind and helpful. Order #2423080

Order number 2419862 Urbanog did refund my order in full. I was kinda bummed I lost the sale price i received when I first ordered. Urbanog sent me a code to use for same sale price. I'm happy again. Order number 2419862. FedEx lost my order. I have been sending messages, emails and have not got a response regarding my order being lost. I was told by FEDEX to file a "lost package claim but haven't been able to reach anyone regarding my order. My order was paid in full, and I still have no merchandise or answer when I will get my order. No communication from UrbanOg. I love this site, but this needs to be addressed ASAP. What do I do?

I have been ordering from Urban Og… I have been ordering from Urban Og since 2018 and my only regret is that I didn’t discover this gem of shoes sooner! Not only do they have a great endless selection of the lasted fashion shoes, but their customer service Is the absolute best I have ever dealt with online. Thanks Urban Og #2412797

Shoefettish 1st Order 2412960: I loved both pair of my shoes. The fit, style and color was excellent. I literally turned right around and placed another order:2413577 for another 3 pair of shoes. I dont order that often from Urbanog but when I do I'm NEVER DISAPPOINTED.