
Jessica Mills
USI ordered some white fur boots I have… I ordered some white fur boots I have yet to receive a email of confirmation on my order or any info at all. I called 3 numbers it's states u can call to contact the urbanog customer service an all are busy signal , how does a actual legit place have busy signal also one number was a simple leave name and number voicemail...?? Really aggravated an confused.. Now an email with s tracking nunumber it says but yet for hours now it's saying 404 error?????

Christie Mathis
USCheap Shoes + Expensive Shipping = Effed UpVacation 😡 Placed order 11/27 Paid $25 for 3day shipping 12/03/19 no order, tracking is no longer available and the customer service number is BS! NO Hi thank you for calling UrbanOG we will direct your call only rings and says you’re being transferred to extension 1 hold music plays no one answers and you have to leave a message. I do not like shopping online due to companies like this I took a chance and I lost but I will NEVER refer anyone to urban OG if I see their name mentioned I will do all that I can to prevent someone else from going thru what I am experiencing

Ray
USYA'LL THIS IS LEGIT A REAL GOOD… YA'LL THIS IS LEGIT A REAL GOOD BUSINESS ! THEY LITERALLY CAME THROUGH WITH MY PURCHASE AND IT IS WELL APPRECIATED !!! I RECENTLY ORDERED FROM SHOEDAZZLE, IT WAS A MESS FOR ME !!! I LOVE URBANOG SHOES BETTER AND THEY HAVE EXCELLENT CUSTOMER SERVICE, I THANK YOU AGAIN !!! WHICH IS THE REASON WHY I'M WRITING IN CAPITAL LETTERS (Just throwing that hint out there) order# 2400634

Ginger Snaps
USHopeful for good customer care Hi! I placed an order 2 days ago & have tried emailing the company twice now regarding the confirmation email/tracking information that I have not received or heard back yet. Can someone please contact me regarding this information. Staying hopeful for good customer service! Order ID 2392479 Thanks! It has been 3 days since my order has been placed. I thought my order would be shipped by now, but I still have not even had a response from a customer care representative. Can someone please contact me regarding this order please???

Kashia Roney
USGorgeous Neon Yellow Heels I’m always always ordering from UrbanOG.com. It’s become a weekly obsession because of the great deals and nice shoes. Last week I ordered a pair of neon yellow pointy toe open toe heels. I received them this past Monday 7/8/19 and I immediately fell in love with them after trying them on. I posted a video of them via Snapchat and I got so much feedback about how pretty they were. Forever customer here!!! My most recent order number was 2386090.