Nataly T
GBExcellent and prompt service Amazing service and great communication! I emailed both the boutique that sold me the bag, as well as Reebonz customer service about a concern. It was very promptly addressed...I really appreciate Reebonz for finding a solution quickly. Thank you so much!
Ms PARK
GBI bought an item I ended up returning… I bought an item I ended up returning and felt a bit uneasy about the returns process as I live in the US, but it was very easy and convenient. I was able to start the return process online, print out the delivery documents, and a DHL person came to pick up the package so I didn't have to leave the house. It did not take more than a week or two to get a confirmation email from Reebonz that the item was returned and a few days later the item was credited back to me. This was a great shopping experience and I would definitely buy from this site again.
L. P.
GBOverall very good experience Overall very good experience. Handbag shipped immediately, arrived in US two days later. Condition was exactly as described. I decided to return it however, and documents were sent immediately for an easy, flawless, and cost free return. I recommend this company and would buy from them again.
Cynthia
GBOrdered something and got tracking… Ordered something and got tracking number from fed ex Watched it get shipped to Singapore Thought it was fraud So I called your company No response Sent email it took two days for a response Meantime I thought it was fraud contacted American Express But then finally received my purchase two weeks later Need to fix your customer service to get answers back quicker and need a operator to speak to
Carly L
GBWonderful experience overall Wonderful experience overall! Super fast delivery - ordered Sunday and received my gorgeous bag on Thursday! The packaging was beautiful and the condition of the bag was "pristine," just as advertised. I love my new (to me) bag and am looking forward to my next Reebonz purchase!