Poor customer service Purchased an Alexander McQueen wallet for $415, approximately 29-31 days after receipt of wallet the magnetic snap pulled through the leather. I contacted Reebonz and they said it is over 30 days old, and i should bring it for repair. and they would pay for it. Brought for repair cost me $8.50, no big deal, but they should have done the right thing and replaced the pretty much brand new $415 wallet. I will neber purchase from them again.

Dear all customers Dear all customers, STAY AWAY FROM THIS WEBSITE. The company is in bankruptcy and they don't pay their suppliers. I'm one of them. I will send you all the evidence if requested. I personally think they will stole also customer's money to pay their debts. If you need more information please feel free to contact me directly. Thanks

Ordered something and got tracking… Ordered something and got tracking number from fed ex Watched it get shipped to Singapore Thought it was fraud So I called your company No response Sent email it took two days for a response Meantime I thought it was fraud contacted American Express But then finally received my purchase two weeks later Need to fix your customer service to get answers back quicker and need a operator to speak to

Celine Snowwhite Purchased a Celine classic bag from Reebonz several weeks ago, the second day after my order placement, there's a site wide promotion event. The online sales rep was able to help me adjust the price but informed me it will take about 1.5-2 months. I agreed to that. I received the bag several days later, perfect condition, exactly as described, very happy with the purchase. I was expecting a long wait for the refund but so surprised to find that I already got the refund today. Not sure why there're complaints about the site, but I'm very positive on my experience. Highly recommend.

Refund I bought a fendi bag but it was arrived a little bit too late due to the holiday shipping and I decided to return it. There was nothing wrong with the bag. It was a bit tough to reach customer service but they responded me as soon as they can, also, the refund went smoothly. Thank you.