Bianca Brigden
CAI received the dress before the… I received the dress before the scheduled delivery time, I was gladly surprised. Also the packaging was perfect! The dress is beautifully made, the material and details make it look glamorous and much more expensive than the price I had paid. So i am very pleased with it and I will certainly become a regular customer at Cocosbride. Do not hesitate to provide your exact measurements and sizes, because you will receive exactly what you had ordered. This is a very satisfactory purchase.
Sasha Mayers
USOrder at your expense…I felt… Order at your expense…I felt defrauded.. the dress I ordered was NOT WHAT WAS ADVERTISED… also they did not send appropriate tracking number to track the package .. so the 2nd dress I ordered is still somewhere.. where idk? I contacted customer service and the answered they gave was soo vague.. zero attempt to solve the issue. Which is “where is the dress” and when should I expect it.. never answered and after awhile all correspondence ceased.. I’m sending back the 1 dressed I received expeditiously..
Jerry Hargett
USHorrible horrible horrible experience Horrible horrible horrible experience. Dress is 3 sizes too small despite accurate measurements. Told via email complaint to “ have the dress altered “ (not possible) or “donate to someone in need”. ABSOLUTE fraudulent company that should be investigated by the BBB!! DO NOT ORDER FROM this company!!!
daniel daniel
USAWFUL EXPERIENCE FROM COMPANY IN CHINA They sent a dress that wasn't even close to fitting, that's OK but when I tried to return immediately they refused to honor their own policy and said to take it to a tailor. The Dress couldn't zip in the back, it was 6 inches apart in the opening. A tailor can't fix that and I shouldn't have to do that regardless. They refused to even give back the 15 percent they said. I would never shop here again and they are located in China
Elzana Bosnjic
BAI was nervous to purchase my wedding… I was nervous to purchase my wedding dress online site unseen. But my dress was PERFECT!! I was more than happy & am still receiving compliments. No one believes I ordered it from an online retailer. Plus the Bridelily customer service was so great!!