Style and functionality in harmony I loved the style and functionality of this bag. I also like that the lining is light in colour so the contents are easily distinguishable. The features are very well thought out. Two features I suggest you might add is (1) a key hanger (for the want of a better term) to tether and find a bunch of keys more easily, and (2) a luggage ID window/emergency contact info. I love the purple haze and the hidden pocket. The wet pocket is great also. The Pragma Style carry-on bag gives me joy. (After purchasing I realized your logo has my initials: PS/SP - bonus!)

Great concept, design needs more work I love the concept of the Converta bag, but the inside liner material needs some work. The exterior is durable, but the inner lining quickly snagged and started to tear.

Mixed impressions. I liked the size, inner pockets and 2 water bottle holders. I found the main zipper very stiff and a struggle to go all around to clip into the other ring. The backpack harnesses aren’t that comfortable. They “cut in” more than other products that have more padding.

I have received my purchase but incorrect one I received my purchase. Straight after making the purchase, I emailed service to make a change. They agreed upon it. But I received my order without the change made. I have since had some correspondence but after a few weeks, have heard nothing from service.

undelivered bag, where is it? Unfortunately, I can't say I'm satisfied with this company. I ordered and payed a pragmastyle bag on March, 8th and still didn't receive it. Starting from March 19th, I already wrote 4 e-mails asking to let me know when it would be delivered. They said the shipping company delivered the bag on March, 20th at 12.41, but this is impossible since no one was at home at this time. Furthermore, they were not able to prove who signed the delivering receipt, so after 20 days I'm still waiting for the bag I purchased on March, 8th. I'm wondering whether this may be a case of bad customer management, a misconduct of the shipping company or a case of fraud. We will see...