A bit disappointed The order process and delivery was spot on and the practicality of the bag works very well however the bag is not as attractive as it looks in the images. Even though I chose the grey I actually don't like it in reality. The standard of the stitching is not what I expected either and the bag is very soft so when I put my items inside, the bag sags and flops.

Excellent customer service I had a problem with the zipper on my Pragmastyle bag. The bag is terrific -- versatile, a perfect size, and stylish -- except for the zipper occasionally popping open. I'd been using it for nearly a year, and contacted the website where I'd ordered it to report the issue. They offered to replace it, which was very much appreciated. Great customer service.

Absolutely love my Converta Bag Absolutely love my Converta Bag! It's well made, has lots of inside pockets and fits well over my suitcase handle - so perfect for travel. If you're looking for a good travel bag, I'd definitely recommend this one.

Great concept, design needs more work I love the concept of the Converta bag, but the inside liner material needs some work. The exterior is durable, but the inner lining quickly snagged and started to tear.

The bag took quite a while a while to… The bag took quite a while a while to arrive. It did not have the colour interior that I ordered. I like the multiple ways with which it can be used but this is negated by the fact that when full the zip in the main part is extremly difficult to close. It requires another piece of cloth to make the top the same width as the bottom and a tag on the end of the zip.