Mixed impressions. I liked the size, inner pockets and 2 water bottle holders. I found the main zipper very stiff and a struggle to go all around to clip into the other ring. The backpack harnesses aren’t that comfortable. They “cut in” more than other products that have more padding.

Nice bag in the end but customer service needs an upgrade The first bag I received had an obvious dirty black mark on it so I was really disappointed after waiting for it to arrive to the UK. I took photos and emailed them. While I was happy I was offered a new bag at no expense to me, I was told I'd receive tracking info but I had to chase that, when I checked tracking almost a week later , it said it had been misrouted which was disappointing again as it sounded like it was lost. I contacted them again and received another email to say it has been delivered and it had (I was away at that point). Overall I like the bag, although yet to use it, but customer service could be improved and I didn't get an apology. The whole thing made the buying experience stressful.

Happy to have bought this bag I've been receiving the bag advertisement on my social media for a while, after googling for a handy travel bag. After not finding anything better that is practical yet stylish and reading mostly positive reviews, I decided to order it. Although I haven't used it for travel yet, I'm very happy with the purchase. The bag looks exactly as shown on the website and seems to be of very good quality. The only minor add-on that would be practical would be an outer zipped pocket for the phone or passport for quick access. Thank you to a trustworthy company that handled my order very swiftly to arrive in Malaysia.

A bit disappointed The order process and delivery was spot on and the practicality of the bag works very well however the bag is not as attractive as it looks in the images. Even though I chose the grey I actually don't like it in reality. The standard of the stitching is not what I expected either and the bag is very soft so when I put my items inside, the bag sags and flops.

Great concept, design needs more work I love the concept of the Converta bag, but the inside liner material needs some work. The exterior is durable, but the inner lining quickly snagged and started to tear.