Excellent customer service I had a problem with the zipper on my Pragmastyle bag. The bag is terrific -- versatile, a perfect size, and stylish -- except for the zipper occasionally popping open. I'd been using it for nearly a year, and contacted the website where I'd ordered it to report the issue. They offered to replace it, which was very much appreciated. Great customer service.

Best bag for this nurse and mom As a nurse, new mom and woman on the go, this is the perfect bag for me. I love all of the pockets on the outside and inside for keeping things organized and easy to find. There are different ways to attach the strap based on what I’m doing each day. The material makes this bag durable and washable.

Can't wait to travel with it! I must mention that when I placed the order I accidentally entered the wrong address, I sent a message to customer service and they fixed it. The bag didn't take long to arrive. It's so nice and bigger than I expected. I will be using this bag in a few weeks for a trip to South Korea.

I wanted this converta bag for a trip… I wanted this converta bag for a trip but needed it in a very short period of time. When I wrote to Philippe, I was surprised and delighted with his prompt response and willingness to expedite my shipment. The bag arrived today, a gorgeous dark gray canvas with brilliant orange interior. I am thrilled. Thank you Pragma Style

Vertica - Best, most versatile bag, I love it! "I have been using the Vertica bag for the past couple of months as my go-to work bag and I absolutely love it! I did A LOT of research before purchasing and compared it's features to many other bags on the market. I'm very confident that I made the right choice! They thought of every detail when they designed this bag as it has a pocket for everything, including an easily-accessible magnet pocket for a cellphone on the front which comes in super handy. And everything has a zipper to keep the contents safe, which is very important. I also really like the fact that when used as a backpack, the bag sits flat on my back and doesn't stick out like most backpacks. This makes for an easier train commute as it doesn't get in anyone's way. And, if I feel like it, I can also carry it by the handles. Also, when I get to work, it's flexible enough so that I can store it in my desk drawer. The versatility of this bag is very impressive! It also has a strap on the back that can be pulled over a carry-on bag handle, which I look forward to trying out on my next trip! All in all, great bag and I am very happy with my purchase!"