Great service!!! I have been a Nomatic product user since their Kickstarter days and have been overly impressed with their bags day one. I own a multiple of their travels bags and have recently needed to have my messenger bag fixed due to 4 years of traveling the world. Without delay, Nomatic’s service team responded timely and provided great assistance. Impressive overall with attention to aid with my situation and provide excellent service to their customers. Nice Job!!!

10/10 worth it Are they expensive? Yes. Are they worth every penny? Absolutely. If you’re the type of person to consider dropping $300+ on a backpack Nomatic will deliver everything you’re looking for. Top of the line materials fit and finish, takes constructive feedback well, and stands behind their products. 3+ years using this pack every day and I still love it. Had one zipper failure from an early model and Nomatic replaced the bag free of charge no questions asked. Top marks…

Honest one of the best companies to work with! Honest one of the best companies to work with! Had a shipping problem and they got on it right away <3 Amazing customer service aka Brie ;) please give her a raise as she was incredibly helpful. Bonus: The quality and design are through the room!!! So happy to have the backpack and other accessories with it :) HUGE FAN!! Don't hesitate just buy 100%

Wanted to be sure items were registered… Wanted to be sure items were registered for warranty and reached out to understand why some were not showing up on history. CS responded to my e-mail quickly and addressed my question and confirmed all items are under my account should I need to get warranty coverage. Look forward to getting more Nomatic gear soon!

Great and fast response from customer service I am a new customer and am I not only impressed with the product (great backpack), it with the customer service more importantly. I bought the pack 3 weeks ago and it went on sale today. I sent an email through the Nomatic customer service portal asking about honoring/matching the 5 hour sale price. I received a response and refund within 20 minutes. Absolutely the best response and service I have ever received from an contact email. Super service!