an excellent product with kne flaw and bad customer service… an wxcellent product in the backocks but the dsogn puts high stress at the corners. When the zipper separates from the fabric, you will spend 2-3 months of your time getting customer service to do something. If you don’t mind having to nag them frequently to do something, ANYTHING, it is a generally excellent product.

THE PERFECT BAGS (I'm obsessed! I have to say that these bags are tremendous. I have used dozens of different laptop bags, backpacks, messenger bags over the years, but these are far and away the best I have purchased. The are not only made with extremely high quality materials, but they are so intuitively perfect for those of us who travel frequently, have all the newest and latest tech gadgets, want to carry a lot with them, but not look like they are. Everything has a home, but the bag still looks sleek and professional. I LOVE THESE BAGS!!!!!

Function Forward Products from an A+ Company This company creates good looking, function forward products for everyday and travel. I've had the travel pack for several years of regular use and it's really performed so well. Over 3 years and I haven't even used all the features!? Only recently a zipper flaw came loose which you would never guess since the rest of the bag still looks amazing. A simple warranty request and a replacement was provided with no issue. It was such an easy experience that leaves you informed all along the way. I have no reservations recommending this company and their products! Go get a bag!

Horrendous customer service Horrendous customer service. Rather no customer service. No human being to talk to No one responds to emails. At £350 a bag you would expect better. Do they really expect people to buy with such atrocious customer service. Still waiting for my replacement / return.

Good products but lacking customer service Ordered a few products from a while back and when the order arrived, it was missing two items. I notified Nomatic and informed me that they would be shipped out, but when I received the order, only one item had been shipped. The product is good but customer service is lacking.