Great company to deal with It was great to deal with your company. Your customer service was excellent. We ran into a problem with UPS shipping but your customer service corrected it immediately. I waited to write a review because it was a gift for my daughter she finally got to try it out and was totally thrilled. She said her friends are so jealous. Thank you for everything and I would definitely recommend doing business with you. I will definitely use you again if I have another order.

THE BEST CUSTOMER SERVICE EVER! Needless to say, I love my bag. But what sets this company apart is their customer service. The shipping was fast, response to questions was quick, and they bent over backwards to make sure my purchase was perfect. I have already recommended Porto Vino to friends and will be purchasing more in the future for gifts!

GREAT customer service I really liked this idea. So, I got it for my partner for Christmas. She didn’t think that she’d use it enough. I gave it 4 stars because when I inquired about the return policy, PortoVino got back to me right away, and made it super user-friendly to return. Great customer service, which go me is often even more important than the product itself.

Perfect Gift!! I gave 5 PortoVino totes as gifts this year and, like me, every recipient was thrilled with the quality and originality. It was fun to watch them open the gift and then realize that it's so much more than a great looking tote bag! Once they recognized the dual usefulness they were both amazed and excited. I also purchased the accessory packages and love the silicone cups and cold pack. They are beautifully packaged in velvet. Don't forget to include the gift bag! It's the perfect way to wrap such a fun and unique gift and looks great under the Christmas tree! Thank you PortoVino!!

The Aubergine is a winner but the canvas is not. The Aubergine purse is a winner. But the canvas tote was a miss. The canvas material is rough. The whole point of getting the canvas tote was to be able to take it on picnics or to the beach. The material chaffed the underside of your arm. It doesn’t feel good.