100% AMAZING! The product is amazing, however the most wonderful part is their customer service! My purse strap broke before vacation and not only did someone get back to me within 15 min of my email, within an hour they had a new replacement in the mail at no charge! 100% all around and such a great beautiful purse! Thank you porto vino!!!

The purse itself looks great & seems... The purse itself looks great & seems sturdy enough... but I cannot, for the life of me, get the spout off of the insulated pouch to save my life! I’ve emailed customer service & tweeted .... still nothing from anyone willing to help. I’ve YouTubed all of the “how to” videos and none of those ladies seem to have any trouble. So here I am .... with a fancy smancy wine bag ..... and no wine to go in it! Kind of defeats the purpose. Oh, and this was a Mother’s Day gift from my devoted husband. He did good, Porto-Vino, not so much.

Great idea Great idea; not always convenient, but fun to have. I definitely wish I had chosen a different color-the pink is REALLY pink 😎. Overall I enjoy having the bag; I just do not use it as a daily purse.

The inside is bright silver so easy to… The inside is bright silver so easy to see wen entering venues. Would prefer it to be a dark color so doesnt look like a refrigerated compartment

Best customer service experience. Beyond getting an amazing purse The bag is great because it looks super nice. One thing I have to point out is the fast shipping,amazing customer service and promptness of response when you have a question or need help. My experience goes beyond getting a great purse, but also getting amazing care.