Happy with my purchase The only issue I had was I never received an email confirmation. After several days I started backtracking. I found the sale on my credit card and had to research the name of the seller, which was not Lilly an Max. I sent an email to find out what was going on and received an extremely quick response. I was very pleased with that and my item arrived the next day. I’m very happy with the quality and the quick response when I had questions.

Good product, bad sizing. My dog had surgery on her eye and the large cones were NOT workin for her. I tried everything. I was really impressed with the product itself, paid extra for fast delivery and it did come quick. Got the biggest I could get but still was not big enough for my dog's chubby neck. This wasn't the best for her but I will keep it for possibly future animals or to share to a friend that may ever have a use for it.

Order delivery timing questionable Perhaps I'll think better of the company IF the order is ever delivered. They said 10 days. It's been 7 and the USPS tracking number shows that USPS doesn't yet have it. We're feeling skeptical. In 'chats' on their site they say it will get there but .. when there's no movement at all, one wonders.

Opinion changed I initially was unhappy with this company due to very prolonged shipping times and unhelpful email correspondence. However, in the end they did ship me a great product and refunded me to keep me happy which I have asked them to reverse as I should be charged now that the product arrived. Be patient with this company’s timing. In the end, it will be worth it.

still haven't received product Still no e-mail telling me my package was shipped and still haven't received it but I did get an e-mail to review the service and product before it was fulfilled thanks!