B. Evans
GBDefective materials and bad customer service I am writing to inform you about a serious defect in my Scandinavian 6-drawer Wood Dresser that I bought from your company on May 30, 2023. Despite assembling it with utmost care and precision, the dresser has become nonfunctional and aesthetically displeasing. The six drawers are now difficult to open and close, while the front of the dresser has split on both sides, and there is a visible gap between the wood planks on the right side. The company agreed to refund my credit card but then reneged, stating that they would only issue a check if I provided proof that the dress was disposed of. The company gives conflicting information, and doesn't honor their warranty.
Dale
GBDonna is an amazing woman that went way beyond to please your customers. Hi, I had ordered a dogface jacket for a gift and it was too small. I dealt with a wonderful employee who was very helpful. She went above and beyond to help us. She sent another one at a very reasonable price and shipping. Now after receiving the 2nd one, a medium red, it also was to small. Now, Donna was so professional in how she helped resolve the problem. I sent in the measurements and Donna said I would need an Xtra large. And, I would just have to pay for the shipping. She is an amazing employee that really goes above and beyond to help your customers keep going back to buy your products. You are lucky to have her. Dale Martin
jim
GBstill haven't received product Still no e-mail telling me my package was shipped and still haven't received it but I did get an e-mail to review the service and product before it was fulfilled thanks!
Myra Kotrla
GBExactly what we needed Exactly what we needed! I think I have made some cones we have borrowed four or five and bought at least three trying to find something that does not make our cat miserable and also keeps him from biting himself. I saw the flat one from Lily and Max and thought this might do the job. It is perfect. Not only can he not reach his body to bite but he is perfectly comfortable in it running around the house, eating, drinking and sleeping using his new Elizabethan collar for a pillow. I am so glad I found your product!
Michael Morrison
GBVery Disappointed Package took 2 weeks to get here and they jackets aren’t true to size. Ordered a Small & a Large and they pretty much look the same size. Very disappointed will never order from here again.