Brittany
GBOrder sitting in limbo My Order is just sitting. I placed my order and it went to delivery status soon after (3 days or so) but USPS shows they never received the package. I have reached out through the chat (even though no one is ever on) and sent a message 2x and have not heard a reply. It has been 5 days that USPS label was created and is waiting on the package.
Chelsea Skolnick
GBThis company is a scam This company is a scam! Buyer beware. I have written them three emails on sending me a shipping label to return the two jackets that I got that I measured for and did not fit at all on my two dogs. $86 down the drain and no one has contacted me.
Jennifer Begeman
GBScam Order took over 3 weeks to ship my order and then, when i emailed them about it, it suddenly said it was shipped and “delivered” in the same day, but my package never came. They’re claiming since i received a delivery email that it must have been stolen and won’t give me a refund or a new product.
Nancy
GBThe funny looking disc has done the… The funny looking disc has done the trick as far as stopping my "chewer" from getting to his forearm. I had tried the donut, a cone, every ointment/anti-itch concoction and finally he is on the mend. Only downfall was the company was sold out of two different colors and it took a couple weeks to get the "lifesaver" in the mail.
Jon Smith
GBGreat Experience I ordered a 4XL TheDogFace Dog Raincoat & Windbreaker - Snowfield for my 80lb 13 mos old Golden and it came in about 2 weeks. I ordered the 4XL based on the size chart. The jacket fits but it is snug. When he runs the velcro tends to come undone. I contacted the company about an exchange and they were very helpful in getting me the appropriate size. I went with their largest size in 5XL at a very low extra cost and I was able to keep my original order. I will be using it as a gift for a friend! Thanks!