I was a little terrified to order my… I was a little terrified to order my prom dress offline. I didn’t think that it was going to look the same nor did I think it was going to fit correctly. When the dress came in all the things I was worried about turned out to not be a problem . The dress I ordered fit wonderfully . Their customer service representatives were very friendly and polite .

Great online buying experience I chose to order from this site because the availability of a return or exchange. Buying a formal dress online can be scary, but this process was great! Super fast shipping! Authentic name brand item that was difficult to find anywhere else! The dress came in perfect condition and was exactly like it appeared online.

Very Pleased! We were very pleased with our purchase! My daughter searched for this dress and it was sold out everywhere! We came across this site on our own online and since I hadn't heard of it before I was a little leary. I dug a little deeper and found out the site was legit and had great reviews! Her dress arrived within 3 days of ordering it! The return policy is a very quick turnaround (which I understand), so I would make sure you plan accordingly. I would definitely recommend this site!

Dress is really beautiful but it… Dress is really beautiful but it shipped 2 weeks after the original ship date they quoted me. Would definitely recommend buying from here as far as quality dresses just make sure to leave yourself plenty of time because shipping may run late.

CUSTOMER SERVICE IS LACKING - UNHELPFUL (AT BEST) Couture Candy out of California has same policies and was delightful to work with. Prom Dress Shop - Rude Customer service! Unreasonable - no exceptions and unfriendly. Someone named Jill wouldn't even listen to reasons why the five day return was not possible- one of which the dresses arrived during spring break and we were gone. We now have 2 dresses that have never been worn. They were literally taken out of the box 3 times to try on (less that 10 minutes of total time) Most proms across the nation have not taken place. Very unpleasant people. Unpleasantly shared that other customers have tried to sell dresses on Ebay or Poshmark which leads me to believe this is a common occurrence.