Not good on returns Bought a dress didn’t fit me and wanna return it and I have to pay a 10% restocking charge. Plus I have to pay for shipping. Never seen a company work like this. Not a company you want to order a dress from.

Scammers Scam ordered 1 dress. Paid 2x. Went back and fourth to get details of dress Aug 22 ordered refused refund Aug 25th. I have emails to validate the everything. Reported to PayPal better business BUREAU and my bank to receive monies. Also found dress at another site 1/2 their price.

The dress arrived promptly The dress arrived promptly. However the $500 was just in a plastic shipping envelope- should have been shipped in a box. The return process was complicated and did not have to be. You must email within 3 days or receiving. That sounds reasonable except when you receive it on a Friday when u are out of town for the weekend and get home on Sunday.

Dress was beautiful and exactly as… Dress was beautiful and exactly as described. Shipping was fast. Unfortunately the dress was too big but returning it was super easy and stress free. We requested a credit rather than refund because we plan to buy our next dress here as well.

I was a little terrified to order my… I was a little terrified to order my prom dress offline. I didn’t think that it was going to look the same nor did I think it was going to fit correctly. When the dress came in all the things I was worried about turned out to not be a problem . The dress I ordered fit wonderfully . Their customer service representatives were very friendly and polite .