Kimberly Nelson
GBThere aren’t enough stars! Bleusalt is an amazing company! They provide exceptional customer service. They are responsive, thorough, overly accommodating and very kind. I own probably over a dozen pieces at this point and wear my items multiple times weekly! So delicious! So comfortable! Thank you !
Leigh Harris
GBMixed feelings I absolutely love the pieces I have from BLEUSALT upon arrival and after first few times of wearing. However, I’m disappointed with the pilling that starts to occur over time. Pieces I’ve had for 2 years and have worn repeatedly (~20 times) just don’t hold up or get better with age. Fine to wear around the house, but I wouldn’t dress them up to go out like I do w/ newer pieces. I guess I should expect some wear, but for the price I expect better.
Karina Hoffmann
GBWonderful product, not so wonderful return policy I love, love the fabric, the style, and the fit. I got my first piece a few weeks ago and immediately ordered another one. However, your return policy for reduced items does keep me from purchasing more - I think you should make it easier to exchange pieces, especially if it is just a sizing or color issue and not a refund.
Mia
GBExcellent experience & easy to checkout… Excellent experience & easy to checkout fast shipping and a+ communication . My only “complaint “ if it is one- is that I dont personally believe that its an equitable offering to give an extra discount for those who use the app For purchases… My mum is in her 80s and would not know how to operate an app & im sure there are others..(download etc) - it shld be the same across the board. App or not.
Lisa
GBProducts are wonderful, some areas for improvement Products are wonderful, love that the fabric is the same and we can add new colors or style seasonally. I do think your return rules are not consistent with what we are used to with other manufacturers or retailers. You advertise sales often. But we get surprised that we can’t return. After trial and error I know my size. I fear you have some mad customers. Your sizing isn’t always consistent. I have 5 items all size 3. I’m a 6/8 in every other line. In yours large. I’d also add a “sort by size” to your App. We can shop much easier! Keep improving we will keep buying!