I returned a tie clip that failed to… I returned a tie clip that failed to work. The company received the return but did not apply a credit to my account. I have attempted to contact Ties.com on several occasions, both by phone and the email contact provided. NO response, and no refund. Customer service does not exist if there is a problem.

I ordered from this company and payed… I ordered from this company and payed $80 ; it’s in China not USA; got no email receipt thanking me for order or details of purchase and no reply on their help chat screen , which says they respond straight away, tried twice and sent 3 emails with no reply . Hopeless

Great ties, incessant follow-up marketing Great ties with an immense selection to choose from but since my purchase of 3 ties, I have been relentlessly targeted by ads on every available platform pressuring me to buy the same 3 ties again. Pleased with the product, frustrated by the incessant follow-up marketing.

Great products and great service Great products and great service! I bought several ties and a pair of socks for my fiance. I found the shopping experience on the website to be excellent, both on mobile and desktop. All of the ties are beautiful, high quality and the prices were very reasonable. I took advantage of a buy 3 get 1 free promotion as well. He selected the Kauai skinny tie to wear on our wedding day and received so many compliments on it!

TERRIBLE customer service The merchandise is of high quality, but they simply refuse to respond to emails. I'm going to see if I can find the contact information for their CEO, Omar Sayyed. I can't believe he'd want his company treating his customers so dismissively.