Please open a store in Emerald City Please open a store in the Melbourne/Palm Bay FL area. I was fortunate to find your Gulf Shores, AL store and bought several good deals there. You may want to check a new mixed use area being built called Emerald City(down the yellow brick road-haha). Its near Micco Rd and will be similar to the existing Viera, FL The Avenues.

The security guy who behaves like a… The security guy who behaves like a police office at the Foley, AL store does not allow a small service dog riding in a stroller in the store, where as all other Shoe Stations do. However, they leave the isles packed with shoes and ladders, which will cause a customer to trip and fall. Therefore, I no longer shop in the Foley store.

Mobile AL store We stopped in the Mobile, AL store on our way to FL. Employees were arguing at the counter who was going to take a break first and left us standing there waiting to return some shoes. Just needed a bigger size and asked where the shoes were located in their store and all they did was point towards the back of the store. After walking towards the back and looking for what seemed like forever we finally found someone else to ask who was helpful. We won't go back to that store.

The worst system for ordering online and knowing when package will arrive The shoes are not the problem. The system is a big problem! When placing an order, what I have added to the cart will disappear either right before check out or during check out. I have placed an order unintentionally twice because all of the info just disappeared and I had no way of knowing whether or not the order went through because I did not receive a confirmation. Ended up with the same order twice. The other issue is that once I do receive confirmation and it tells me I will get a shipping email, I never get another email. Just the confirmation email and that is it. I never know when the order ships or when it will arrive. Very frustrating!! Not to mention the multitude of boxes arriving over multiple days for one order.

Need more customer service employees Need more customer service employees. I did not have anyone to help me locate things that I needed. I had to ask for help to reach shoes from the top shelf after waiting several minutes. I then had to look for help myself for other helpers to bring a step ladder to help.