Need more customer service employees Need more customer service employees. I did not have anyone to help me locate things that I needed. I had to ask for help to reach shoes from the top shelf after waiting several minutes. I then had to look for help myself for other helpers to bring a step ladder to help.

Great range, price, delivery and payment options! Clear website and super fast delivery- came a day earlier than expected for which I’m grateful. Also grateful to be able to pay in interest-free instalments via Klarna. Happy customer!

I will never order from Shoe Station… I will never order from Shoe Station again. I received a very nice pair of boots that were exactly what I was looking for but they were too big. First of all, archaically, you have to call in to start a return and get a label sent to you. I never received the email even after verifying email address with them and checking spam. The next day I had to call in again to report that and still no label. The service representatives are kind but like robots. They directed me to the site to place a return and I reiterated to them that it directs the customer to call in!!! I will never purchase another pair of shoes from here again because of the difficulty to return. I gave them another email address and still doesn't work. PLEASE update your system for your poor representatives working with the customers.

For my birthday last month I got a pair… For my birthday last month I got a pair of shoes off the sale rack 65$ Vionic Malibu original price 130$ I feel like an idiot thought it was a good deal just purchased the exact shoe from Vionic 46$ seriously people shop prices befor you buy

The worst system for ordering online and knowing when package will arrive The shoes are not the problem. The system is a big problem! When placing an order, what I have added to the cart will disappear either right before check out or during check out. I have placed an order unintentionally twice because all of the info just disappeared and I had no way of knowing whether or not the order went through because I did not receive a confirmation. Ended up with the same order twice. The other issue is that once I do receive confirmation and it tells me I will get a shipping email, I never get another email. Just the confirmation email and that is it. I never know when the order ships or when it will arrive. Very frustrating!! Not to mention the multitude of boxes arriving over multiple days for one order.