So I am visiting fairhope and someone… So I am visiting fairhope and someone recommended Shoe Station. I called customer service to find if the store is open and was told it’s curbside service only and it will be fully open tomorrow. (My son has cancer and I can’t be fully engaged with people to avoid germs) I asked if it will have curbside tomorrow and the lady said call the store. Since I was talking to Customer Service, I asked her if she would call them and find out. She promptly hung up on me. Not shopping there at all.

Was a little skeptical reading the… Was a little skeptical reading the reviews online, but ordered anyway! I bought a pair of Nike Air Force 1 shadows and they came in right on time & I LOVE them! Even during the virus and everything that's going on they delivered! 11/10, online tracking for the shipping was perfect as well!

Extremely good service Our experience at the Shoe Station in Montgomery at Eastchase was very positive. We were greeted as soon as we walked in by the cashier, which was nice. My husband was looking for Sketcher slip on shoes, so I stopped a sweet young employee who I believe was named Shaterica. She helped us and was so nice. Very pleasant experience. This is why we shop this store. Thank you for the good service.

Mobile AL store We stopped in the Mobile, AL store on our way to FL. Employees were arguing at the counter who was going to take a break first and left us standing there waiting to return some shoes. Just needed a bigger size and asked where the shoes were located in their store and all they did was point towards the back of the store. After walking towards the back and looking for what seemed like forever we finally found someone else to ask who was helpful. We won't go back to that store.

I will never order from Shoe Station… I will never order from Shoe Station again. I received a very nice pair of boots that were exactly what I was looking for but they were too big. First of all, archaically, you have to call in to start a return and get a label sent to you. I never received the email even after verifying email address with them and checking spam. The next day I had to call in again to report that and still no label. The service representatives are kind but like robots. They directed me to the site to place a return and I reiterated to them that it directs the customer to call in!!! I will never purchase another pair of shoes from here again because of the difficulty to return. I gave them another email address and still doesn't work. PLEASE update your system for your poor representatives working with the customers.