FROMTHEFIRST

UNIT 10 CENTENARY PARK, SKYLON CENTRAL, HR2 6FJ, HEREFORD, United Kingdom
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3.40
Based on 20 Reviews

5

55.00%

4

5.00%

3

0.00%

2

5.00%

1

35.00%
About FROMTHEFIRST

A brand based between England and Italy, built on the concept of combining classic Italian traditions, whilst celebrating the authentic, laid-back feel of early American rock ‘n’ roll culture.

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Khurram Shaikh
US

Never get fooled by their pictures Never get fooled by their pictures. They are scam. They will send you cheap quality products and top of it, they don't accept full return.

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Matt L
US

The WORST customer service I've ever experienced I preordered a pair of boots with the expectation that they would ship out within 12 weeks. I reached out to the company after about 8 weeks just to check on the progress and it took ~3 weeks to get a response. they said it would be another 8 weeks. I requested a refund at this time because it started feeling pretty scammy. I received no response at all after that correspondence and I eventually had to do a chargeback through my credit card company. I don't know if they were ever planning on sending me my order if this is literally just a fake company. Buy at your own risk.

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Charles Williams
ID

Great products, trying founder. Narrow minded fools leaving reviews I think there’s some narrow minded people leaving reviews. I ordered a pair on Black Friday and was advised they were a pre-order. I waited 12 weeks and was told they’d be a little longer and they arrived shortly after. I was emailed by mistake but thankfully they exceeded expectations as I was happy to wait anyway. The boots are incredible. Yes, the company may suffer from slow customer service at times, but this is why we support new start ups. I was also assured by Joshua that they’ve invested in their service and are trying their best to improve.

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Stephen Docher
GB

Another instagram scam, just don't. I ordered a pair 5 months ago, numerous unresponded emails later, still nothing. Don't buy from them, they're a massive scam. They still post stories on insta so it's not like the business is bust, they're purposefully scamming customers. If anyone is interested in suing them drop me a line, my lawyer is looking into it, thanks!

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Ares O
US

THIEVES. I purchased two pair of boots from this business and I was one of the few who actually received their package. I tried to contact them to exchange. They did not contact me back for months. "Joshua" responded once, then continued to ignore email after email (which seems to be a common trend). I paid for shipping back to GB ($120) and they received the package BUT NEVER REFUNDED MY MONEY. I spent over $1,000 of my hard earned money trying to support these thieves. I have been making sure to tell everyone I know who has similar tastes to avoid purchasing ANYTHING from this site, particularly if you're in the US - you don't have as many protections incase they decide to steal. Don't waste your money.

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