Beautiful boots with poor QC and customer support. I bought a pair of the brown enzo boots during the sale. I was excited because they are truly beautiful, but my pair unfortunately came heavily distressed around the shaft of the boots and in one boot the leather itself was thinned around the zip. I reached out for help on friday through IG and they asked for my order number the next morning, I sent it the same day but no response till now and its Tuesday night. Maybe they're still busy from black friday so I'll wait a few more days before trying anything else. If there are any updates then I'll also update this review.

Great quality boots and great customer service Great quality boots. Came with a small leather defect and I contacted them via Instagram. They responded promptly, offering me two options: either to return it for a new pair or get it repaired at their cost, in addition to a S$200 refund. I chose the latter and they very quickly processed my request after I sent them the invoice.

Great design and quality on the updated… Great design and quality on the updated Enzo boots, so good that I got two pairs. I did get the Diego boots as well but they were a bit uncomfortable in the toe area and thought I'd ask for an exchange through Instagram since FTF was quite responsive when I first messaged them. I haven't heard back so I figured I'd stick a big shoe tree to stretch em out.(Not knocking them for lack of response, I get things can get busy it's life)Other than that it's been a good experience so far and have gotten many compliments, thanks.

Terrible customer service I have never bought anything from this place before, but I have seen some reviews of people liking their stuff so I gave it a try. What a mistake, I placed my order on 24 of November and I have not seen or heard anything other than them taking money from my account and registered that I bought the product. I have tried contacting them multiple times through 3 different email accounts and through Instagram. Complete silence. I would not advice anyone to buy from this brand. I don't think their products are that expensive, but if you never get your products then it indeed is.

A great brand to shop from A great brand to shop from if you’re into high-end fashion but can’t justify spending crazy amounts of money on YSL and other brands. Designs of the boots are super accurate, shipping and any enquiries are also done in fast succession. Cannot fault these guys!