6th Order, always been brilliant This is about the 6th pair of boots I've bought from From The First and every time the service in getting them has been fantastic. Consistently been a quick turnaround in shipping after ordering, even during busy periods like Black Friday sales. Plus the few times I've needed to get in contact with them it's been easy to get a reply on Instagram, and they've always offered great help with whatever my issues were.

Joshua made this a pleasant transaction… Joshua made this a pleasant transaction by being both knowledgeable and helpful with my exchange. Once the company offered to fix the unfortunate mistake of losing my boots, I was helped with choosing the correct size. I purchased the new Python Enzo and he recommended I size down for a more snug fit. He was right, I love my new boots and can’t wait to purchase another pair from this company.

Great products, trying founder. Narrow minded fools leaving reviews I think there’s some narrow minded people leaving reviews. I ordered a pair on Black Friday and was advised they were a pre-order. I waited 12 weeks and was told they’d be a little longer and they arrived shortly after. I was emailed by mistake but thankfully they exceeded expectations as I was happy to wait anyway. The boots are incredible. Yes, the company may suffer from slow customer service at times, but this is why we support new start ups. I was also assured by Joshua that they’ve invested in their service and are trying their best to improve.

Great design and quality on the updated… Great design and quality on the updated Enzo boots, so good that I got two pairs. I did get the Diego boots as well but they were a bit uncomfortable in the toe area and thought I'd ask for an exchange through Instagram since FTF was quite responsive when I first messaged them. I haven't heard back so I figured I'd stick a big shoe tree to stretch em out.(Not knocking them for lack of response, I get things can get busy it's life)Other than that it's been a good experience so far and have gotten many compliments, thanks.

THIEVES. I purchased two pair of boots from this business and I was one of the few who actually received their package. I tried to contact them to exchange. They did not contact me back for months. "Joshua" responded once, then continued to ignore email after email (which seems to be a common trend). I paid for shipping back to GB ($120) and they received the package BUT NEVER REFUNDED MY MONEY. I spent over $1,000 of my hard earned money trying to support these thieves. I have been making sure to tell everyone I know who has similar tastes to avoid purchasing ANYTHING from this site, particularly if you're in the US - you don't have as many protections incase they decide to steal. Don't waste your money.