Great customer experience Great customer experience. Ordered on a Saturday late at night, by Sunday the package had been processed and received my order Tuesday morning. I was really impressed by how swift everything went. Obviously I haven't had the chance to put much wear into the product, but at first glance the quality looks great. One suggestion though: I Would have liked to have had product measurements on the website, as the boot's shaft were much taller than I had expected.

The WORST customer service I've ever experienced I preordered a pair of boots with the expectation that they would ship out within 12 weeks. I reached out to the company after about 8 weeks just to check on the progress and it took ~3 weeks to get a response. they said it would be another 8 weeks. I requested a refund at this time because it started feeling pretty scammy. I received no response at all after that correspondence and I eventually had to do a chargeback through my credit card company. I don't know if they were ever planning on sending me my order if this is literally just a fake company. Buy at your own risk.

THIEVES. I purchased two pair of boots from this business and I was one of the few who actually received their package. I tried to contact them to exchange. They did not contact me back for months. "Joshua" responded once, then continued to ignore email after email (which seems to be a common trend). I paid for shipping back to GB ($120) and they received the package BUT NEVER REFUNDED MY MONEY. I spent over $1,000 of my hard earned money trying to support these thieves. I have been making sure to tell everyone I know who has similar tastes to avoid purchasing ANYTHING from this site, particularly if you're in the US - you don't have as many protections incase they decide to steal. Don't waste your money.

High quality product! I received my boots earlier than expected and am so super happy with them. The quality is incredible and the fit is perfect. The FTF team were really helpful helping me with finding the correct sizing as I am usually between sizes. I was really impressed with their customer care and their can do attitude to my queries. I will definitely be adding more to my collection as such a great product and a staple wardrobe piece!

These guys are really something else These guys are really something else. Shipping was lightning fast, even during the Black Friday sale. Quality of products is insane and them selling boots that didnt pass quality control at a reduced price to reduce waste is an amazing concept. They keep in touch with their community through socials and always respond very quickly. Will make many more purchases in the future and am looking forward to their clothing as well.