Joshua made this a pleasant transaction… Joshua made this a pleasant transaction by being both knowledgeable and helpful with my exchange. Once the company offered to fix the unfortunate mistake of losing my boots, I was helped with choosing the correct size. I purchased the new Python Enzo and he recommended I size down for a more snug fit. He was right, I love my new boots and can’t wait to purchase another pair from this company.

Never get fooled by their pictures Never get fooled by their pictures. They are scam. They will send you cheap quality products and top of it, they don't accept full return.

Great customer experience Great customer experience. Ordered on a Saturday late at night, by Sunday the package had been processed and received my order Tuesday morning. I was really impressed by how swift everything went. Obviously I haven't had the chance to put much wear into the product, but at first glance the quality looks great. One suggestion though: I Would have liked to have had product measurements on the website, as the boot's shaft were much taller than I had expected.

Suede Lorenzo Purchase I purchased a pair of Lorenzo’s and was blown away by the quality. Worn them religiously for around 9 months - on a motorbike and general wear. I had a few questions in regards to the upkeep of suede and the team were quick to respond with an easy to follow plan to keep them in the best condition, even when on my motorbike. I’m overly satisfied with my purchase and have/would recommend FTF to friends and family.

Non existent customer service Previously purchased two pairs of boots that I was very happy with. Unfortunately, customer service has since fallen off a cliff, seven emails sent, not a single acknowledgement received regarding my third order placed in December. I'm beginning to wonder if they are still trading.