The product is what is great but I have… The product is what is great but I have to say not knowing when it was being shipped and then not hearing from any customer service rep was a little disconcerting!!

Really good quality backpack! I’ve ordered the Voyager business backpack for my husband and it really exceeded my expectations! The quality is really good and it looks great with business attire and fits a tun. A perfect alternative to a laptop briefcase which caused him so much back pain.

DO NOT ORDER FROM THEM. DO NOT ORDER FROM THEM. Absolutely worst experience dealing with them I received the wrong bag and have been trying to reach them via chat, email, facebook messenger and have not received a response anywhere. They said they were going to look into my wrong order issue and then disappeared and haven't heard from them since. Their website says 9pm-5pm support but those are LIES Order from markrydencanada.com in stead. You will at least get a response. Note, markrydenusa and markrydencanda are not affiliated.

I love the product, but.... I love the product. I am unhappy about paying extra for shipping to recieve early, but I received the product even later than regular shipping.

Worth the Wait Although it took a somewhat long time to get my bag, I must say it was worth the wait. I got the Rover 17 inch laptop bag. I live in a very rainy area and have to carry a lot of electronics with me to school, but with the excellent waterproofing materials that the bag is made of, all of my electronics are now safe and dry.