I love the product, but.... I love the product. I am unhappy about paying extra for shipping to recieve early, but I received the product even later than regular shipping.

Well thought out Bag!! I’ve used this so far for overnight staycations since I’ve gotten it. I really value the YKK zippers knowing that they will lubricate with use…zippers are the make it or brake it off a backpack/bag & I appreciate these. The set up of this bag is also very convenient in many useful ways for my use.

They never shipped the item I ordered They never shipped the item I ordered. And they never replied to my emails.

Mark Ryden USA Bad customer service, refund policy and long response… Bad customer service and long response time. Buyers need to pay return shipping to France that will cost as the item. Avoid at all costs. They do not even have phone number and chat is not working.

Great purchase I am happy to get a chance to review the Mark Ryden USA store and their stuff: I was really satisfied with their approach, fast delivery, and much more positively surprised when I started to use the VOYAGER backpack. Quality, design, material...everything together makes really great value for its price.