Great purchase I am happy to get a chance to review the Mark Ryden USA store and their stuff: I was really satisfied with their approach, fast delivery, and much more positively surprised when I started to use the VOYAGER backpack. Quality, design, material...everything together makes really great value for its price.

Lots of compartment and yet not too bulky Great bag, waterproof, lots of compartment and yet it's not too bulky. I would recommend this bag over and over again.

Very well designed and manufactured Love the design, materials and the craftsmanship! I'm using it on my international trip and so far (10 days) - it rocks! I'll post an update if something changes, but so far so good! :)

Mark Ryden USA Bad customer service, refund policy and long response… Bad customer service and long response time. Buyers need to pay return shipping to France that will cost as the item. Avoid at all costs. They do not even have phone number and chat is not working.

Terrible Experience - Do Not Order Here Under Any Circumstances! I placed an order with expedited shipping on November 27th. The website clearly stated that delivery would take 3-6 business days. It has been 17 days, and my order still hasn't arrived. Unfortunately, I had to leave for another country, and they refuse to refund my money. The customer support team takes five days to respond, which is unacceptable. This has been an awful experience. I feel completely deceived and cheated out of my money. Avoid ordering from this place under any circumstances!