Don't know why someone said they… Don't know why someone said they started in 2019 because I've shopped with them for over a decade. They don't have the highest quality clothes but the pictures almost always reflect how thin/not thin the materials are.

I appreciate them getting back to me … I appreciate them getting back to me regarding a comment that I made thinking it would just get lost in the pile . I love the clothing options and the savings , so getting a little insight from the company about something i wasn't too educated AND being nice about it , on definitely improved my views on them overall. I've been shopping with them for a while and will continue to do so .

BUY ELSEWHERE Ive spent over $1000 dollars on this company. They screwed me- a long time customer. I spent $200 dollars on clothes during a 50% sale. They charged me full price. It should have been 100 not including shipping. The sales representative was rude and basically told me to deal with it because they could not give me a partial refund even though i had documentation. Its fine because I will never shop at GoJane again!!!!

Unhappy customer. Can’t get answers Go Jane never answers the phone when you need to correct an order ASAP. Go Jane sends a generic email and doesn’t answer your questions or help with the problem. Go Jane had a glitch in the system n didn’t credit my free shipping I will not be a return customer

Item descriptions are inaccurate and… Item descriptions are inaccurate and when you try to request to return, they will not refund shipping charges and pay for return shipping charges when I wouldn't have bought the items if the description were correct. I purchases two pairs of heels described at 3.25inches heel height. Items received and measured at 4inches. I would have not purchased these because I can't wear 4 inches as that height is not comfortable for me to wear all day in an office environment. GoJane customer services did nothing to help. I feel lied to. Will not purchase from here again.