Don't know why someone said they… Don't know why someone said they started in 2019 because I've shopped with them for over a decade. They don't have the highest quality clothes but the pictures almost always reflect how thin/not thin the materials are.

If this company hadn't blocked me If this company hadn't blocked me, I still wouldn't have given them my ongoing patronage. I used to shop from them for years until I had a negative experience with an item. The problems I incurred with their customer service led to my contacting my credit card company to dispute the charge - and they lied to the company. I had the documentation to prove otherwise. Don't know if it's under the same ownership/management as this occurred several years ago, but I was so turned off, I'd never give them my business again.

BUY ELSEWHERE Ive spent over $1000 dollars on this company. They screwed me- a long time customer. I spent $200 dollars on clothes during a 50% sale. They charged me full price. It should have been 100 not including shipping. The sales representative was rude and basically told me to deal with it because they could not give me a partial refund even though i had documentation. Its fine because I will never shop at GoJane again!!!!

Item descriptions are inaccurate and… Item descriptions are inaccurate and when you try to request to return, they will not refund shipping charges and pay for return shipping charges when I wouldn't have bought the items if the description were correct. I purchases two pairs of heels described at 3.25inches heel height. Items received and measured at 4inches. I would have not purchased these because I can't wear 4 inches as that height is not comfortable for me to wear all day in an office environment. GoJane customer services did nothing to help. I feel lied to. Will not purchase from here again.

I Never received a confirmation email… I Never received a confirmation email after placing my order. I ordered often years ago and never had this problem. I purchased a pair of cute boots a week ago and I can’t get in touch with customer service to save my life. I’ll just end up disputing the charge. Definitely not the same Gojane. Zero stars zero customer service and zero dollars from me . Toodles lol