BUY ELSEWHERE Ive spent over $1000 dollars on this company. They screwed me- a long time customer. I spent $200 dollars on clothes during a 50% sale. They charged me full price. It should have been 100 not including shipping. The sales representative was rude and basically told me to deal with it because they could not give me a partial refund even though i had documentation. Its fine because I will never shop at GoJane again!!!!

I appreciate them getting back to me … I appreciate them getting back to me regarding a comment that I made thinking it would just get lost in the pile . I love the clothing options and the savings , so getting a little insight from the company about something i wasn't too educated AND being nice about it , on definitely improved my views on them overall. I've been shopping with them for a while and will continue to do so .

Free Shipping Code Cute clothes at affordable prices. Shipping is usually prompt & items appear as seen on website. I hate that they now require you to use a code for free shipping. Now as a customer, you have to choose between the sale code & the free shipping code. Also, shipping prices have increased significantly.

Rightful Return Requested I love the selection and prices at GoJane. On this recent order, I was ecstatic to receive my purchase, however there was slight damage to my shoe. As for the return process, I’m somewhat taken aback by the process and have not experienced the complication of waiting to hear back from customer service before sending my shoes back. I’ve never had problems with returns from Nordstrom, Macy’s, DSW etc. In addiction, it was hard to reach customer service via phone, but I appreciate the email option.

Gojane needs reviews on the products … Gojane needs reviews on the products details. This way shoppers know if a product will fit or if they will actually like it when they receive it by reading other people’s experiences and opinions.