Item descriptions are inaccurate and… Item descriptions are inaccurate and when you try to request to return, they will not refund shipping charges and pay for return shipping charges when I wouldn't have bought the items if the description were correct. I purchases two pairs of heels described at 3.25inches heel height. Items received and measured at 4inches. I would have not purchased these because I can't wear 4 inches as that height is not comfortable for me to wear all day in an office environment. GoJane customer services did nothing to help. I feel lied to. Will not purchase from here again.

Unhappy!! Unhappy!! This is the kind of answers that you got from customer care if you have an international order missing or with delivering due date al already expired by USPS. If you dispute this with your bank or card company, we'll provide all the order information as well as the emails that have been sent to confirm we have been trying to assist you within our posted policies. You'll also be flagged and will no longer be able to shop on our website. We're doing our best to help you out and will not tolerate your language moving forward! Susan Customer Service Manager DONT¨NOT BUY ON THIS FRAUDULENT COMPANY!!!!!!!!

Overall good experience Overall good experience. If you are ordering from Canada don't forget to calculate USD to CAD on google because there will be a price difference. I'm in love with the shoes I purchased, very nice.

Unhappy customer. Can’t get answers Go Jane never answers the phone when you need to correct an order ASAP. Go Jane sends a generic email and doesn’t answer your questions or help with the problem. Go Jane had a glitch in the system n didn’t credit my free shipping I will not be a return customer

I love my New Boots and I always … I love my New Boots and I always receive my product on time . I ordered from Gojane and another company on the same day and Gojane got to me on time the other company hasn't even shipped my product so thank you for making my shopping easy wish othwrs was like yours 😀😀😀😀👍👍👍👍