THEY REFUSE TO ANSWER EMAILS OR CALLS AFTER I PAID FOR 7 WIGS!!!!! NO ONE HAS CALLED ME FROM CYSTERWIGS STILL OR REPLIED TO MY EMAILS. IF I DONT HEAR FROM SOMEONE SOON I’M CALLING THE STATES ATTORNEY OFFICE IN GEORGIA TO REPORT THAT CYSTERWIGS TOOK PAYMENT FOR 7 WIGS FROM ME BUT HAS NOT DELIVERED THEM OR ALTERNATIVELY REFUNDED MY MONEY, WONT ANSWER THE PHONE OR RETURN MY CALLS AND WONT REPLY TO MY EMAILS. Ill ALSO FILE A REPORT WITH THE BBB,. ILL BE REPORTING FRAUD TO MY CRÉDIT CARD COMPANY AND TO PAYPAL TOO IF I DONT GET A RESPONSE. I EMAILED ASKING FOR A STATUS ON THE 7 WIGS I I ORDERED AND HAVE BEEN IGNORED. EITHER DELIVER THEM OR REFUND MY MONEY. THIS SMACKS OF FRAUD BECAUSE YOU REFUSE TO TELL ME THE STATUS OF MY 7 WIG PURCHASES OR RESPOND BACK TO ME.

No one does it better I have been buying products from CysterWigs for about three years now and have had a great experience just about every time. No one beats their prices and the staff are friendly and immediately responsive. Heather's reviews, and those of the others who review for her site, are exceptional. She explains each wig thoroughly and has a separate channel where she explains every single color the wigs come in. These reviews include the strengths and weaknesses of each style so we can judge for ourselves before investing in them. With few exceptions, I buy all my accessory hair from CysterWigs and am never sorry.

The quality of their wigs is excellent The quality of their wigs is excellent, although the one that I chose didn't suit me, and I had to return it. Wig cost is also good. I was at first disappointed there isn't a live person that I could speak to. I kept emailing them and kept getting automated responses. Finally, someone send me the return label via email attachment. Now, I'm just waiting for my refund. I might order from them again.

I ordered a supposedly inspected return… I ordered a supposedly inspected return clearance wig. What I received was a frizzy mess that smelled awful. I emailed the company. Enrique emailed and told me they didn't even take wigs out of boxes to inspect them. Yet, their website says each wig is given a thorough hand inspection. I then was contacted by another employee, who told me that Enrique was incorrect because they DO inspect the wigs. This wig was given a Grade A. Please use other wig sites. This is a shady business. Edit to add!: Thank you for my refunded amount. I sent the item back to you within two days of your offer to refund me. I sent it by priority mail (at my expense), so I do know you received it back immediately. I opened claims in multiple places because this was a large chunk of change for me, and I was told by Enrique via email that he "was sorry I wasn't happy." I had never dealt with a company this totally unresponsive to a customer complaint. Additionally, I saved the initial email from Enrique telling me you don't inspect the items. Something definitely did not add up. After I filed multiple complaints, I received your call and offer for refund. While I appreciate the refunded amount, it shouldn't have been this difficult to get something handled correctly in the first place. I know nothing else about your company, nor do I believe reputable companies would need someone to "sabotage" their competition. Instead, they value their customers and discuss options when things go wrong. I do thank you for allowing me to return the item for a full refund.

Great experience!! I really enjoyed purchasing my wig from Cysterwigs.com! It was my first time ordering a wig online and all their YouTube videos and FAQ section of the website made ordering a breeze. The shipping was a bit slow, but that may be due to a large volume of orders as I ordered during a big sale. My wig arrived as described and in great condition. I have received so many compliments on it, all of my oncology nurses were raving about it when I went in for treatment! I highly recommend Cyster Wigs to anyone who needs a wig!