The luggage is cheap quality The luggage is cheap quality, damages easily & certainly can't handle long haul trips. My large hard sided suitcase didn't even handle its first long haul trip, with 2 corners collapsed & cracked. I've had to cover the cracks with heavy duty masking tape. I haven't bothered trying to get a refund or replacement - it's clear their company is utter crap & they sell awfully made products. Also note that the zippers are flimsy & that baggage handlers are able to place a pocket knife in the zipper blades to open the bag without detection, then when the knife is removed the blades snap back into each other so you are none the wiser!!

I recently received a present from… I recently received a present from friends for Christmas. It was a duplicate of something I already have. Cal pack to refund it stating, “it was out of the time frame.” This was purchased around Black Friday. Purchases made around this time are usually for gifts. This practice is atrocious. This the second item they have refused to refund/exchange. DONT BUY FROM THIS COMPANY!!!!

I love CALPAK I love CALPAK. I have so many of their items and keep coming back. I even have multiples of the same items in different colors. Quality and customer service are amazing. I am constantly stopped in airports and asked where my luggage is from and I tell everyone and can name each item!

Favorite Company for bags & luggage! Calpak is the BEST. They just get what the modern consumer wants. They have simple, functional designs - in the cutest colors and fabrics. I have multiple Luka Belt Bags in different colors, to match different outfits. I also love their duffel bags, cosmetics cases, and even their passport holders! I’ve never had a bad experience & I’ve personally purchased over and over. Customer Service is prompt, kind and helpful with any question/issue. Trust me when I say, you won’t regret buying from this company.

Bought their packing cubes for a… Bought their packing cubes for a backpacking trip. Loved the design and made packing very convenient, website was easy to use, and prices were a little high but fair for the quality. Will definitely be using cal pak in the future