SCAM ALERT! SCAM ALERT!! I WOULD GIVE ZERO STARS IF I COULD! DON'T PURHASE ANYTHING FROM THIS COMPANY BECAUSE IF YOU HAVE ANY KIND OF ISSUES THEY MAKE IT VERY DIFFICULT FOR YOU TO GET A HOLD OF THEM. THERE SCAM RETURN POLICY IS ALSO A JOKE. THEY WILL CHARGE YOU SHIPPING FOR A RETURN AND GIVE YOU A STORE CREDIT INSTEAD OF A COMPLETE REFUND! THIS SO CALLED COMPANY NEEDS TO BE EXPOSED SO NOBODY ELSE FALLS VICTIM TO THERE SCAMS! QUALITY OF THERE PRODUCTS ARE GARBAGE!

Calpak DOES NOT respond to when you… Calpak DOES NOT respond to when you complete and submit a request via their website. They have no phone number on their site. I requested to purchase wheels for luggage I brought, which the airlines broke. Doesn't matter how the luggage was broken, I just need replacement wheels. Next time I will purchase luggage from a company with a better customer service response. Also, they discontinue their luggage extremely fast.

I recently received a present from… I recently received a present from friends for Christmas. It was a duplicate of something I already have. Cal pack to refund it stating, “it was out of the time frame.” This was purchased around Black Friday. Purchases made around this time are usually for gifts. This practice is atrocious. This the second item they have refused to refund/exchange. DONT BUY FROM THIS COMPANY!!!!

I love CALPAK I love CALPAK. I have so many of their items and keep coming back. I even have multiples of the same items in different colors. Quality and customer service are amazing. I am constantly stopped in airports and asked where my luggage is from and I tell everyone and can name each item!

Don’t Sleep On Calpak I’ve had nothing but great experiences shopping at Calpak and will always be a fan. When I have questions about their products, the customer support team has always come through. Even with their social media team, they give great recommendations during their IG lives and actually show how product can be used. For me, that’s what got me to order their Luka Belt Bag. It’s now become my favorite product of theirs and I own it in a few colors. Super great quality across the board and holds up over time. Other staples of mine are the Water Bottle Holder, Luka Tote, and the Luka Duffel bag for travel. Cannot recommend these products enough.