Apparently ship 24/48hours after order… Apparently ship 24/48hours after order but still nothing, reading other reviews this is clearly a scam as they have failed to respond or update me. Will have to go through bank to refund

Worst Customer Service Worst Customer Service. Placed an order for over $5000 for an event, Clothing Company did a mistake in my address causing the order to deliver after our event date. Custom service would not attempt to help and causing our company so much loss. Would not recommend even if it is the only company in the market. Terrible Customer service

No refund of £100 order that I did not… No refund of £100 order that I did not receive Placed an order worth over £100 on the 1st of September and did not receive it. I messaged business account and sent them a picture of my bank statements which clearly showed the money has been sent to her however she denied receiving payment even though my bank has told me she has received it. Customer service is very bad. Owner of the business is rude and condescending. Would not order from again owner of the business is a thief

Three payments taken from my account… Three payments taken from my account with no explanation. I neither ordered nor received items. Total sham. No communication

Do not buy from zapaka.co.uk, if you need to exchange I couldn't even rate it 1 star. I needed to return a dress that didn't fit to Zapaka. They have made my life a misery. Firstly, they want photos of your return, then the courier tracking number. Then a month later, after the courier has tried on several times to deliver, they couldn't. No one answers the telephone number that Zapaka gave the courier company to try and contact them. They have fobbed me off on numerous emails and no refund given. Trying to send it back, costs more money than the dress. So if you want to return something, this is not the Company for you to buy off as it has to go back to China.