Rating = 0 They are only receiving a 1 because I can not select 0. They shipped an order to the wrong address and tried to blame PayPal. No other shipments using PayPal has shipped to the wrong address in the last eight months. Five months ago this company shipped to the right address, but could not ship to the correct address last week. Customer service is horrible. They refused to make any kind of Resolution to my issue. I will never do business with his company again.

I was shipped someone else’s order… I was shipped someone else’s order entirely, UPS updated the tracking immediately as delivered, however I keep getting them same generic automated response from them saying the carrier hasn’t updated the status yet and they’d have to wait 14 days to re-ship my correct order. Unacceptable. After this experience I realized this was my second attempt from this company to purchase this one item. The first time was on Amazon which was never even shipped!

No refund of £100 order that I did not… No refund of £100 order that I did not receive Placed an order worth over £100 on the 1st of September and did not receive it. I messaged business account and sent them a picture of my bank statements which clearly showed the money has been sent to her however she denied receiving payment even though my bank has told me she has received it. Customer service is very bad. Owner of the business is rude and condescending. Would not order from again owner of the business is a thief

Three payments taken from my account… Three payments taken from my account with no explanation. I neither ordered nor received items. Total sham. No communication

Prompt, fair shipping costs, great prices Clothing Shop is always prompt, the prices are excellent, shipping is VERY reasonable, and we've generally been thrilled with the service. The only reason that the review is not a full 5-stars is that in my most recent order, one garment was dirty - though not permanently stained. The value of the item was ~$9. I contacted customer service inquiring about a refund, or a simple replacement garment. However CS's solution was to ship the dirty garment back, and then send a replacement. That seems like a tremendous amount of shipping cost and carbon footprint for a $9 item. Ultimately, I just washed the crewneck, and moved on. I will continue to order regularly, but this solution simply struck me as odd.