The standard of watch The standard of watch, battery life, customer service - all poor. THE BIGGEST ISSUE IS BATTERY LIFE - IT USED UP NEARLY 75% OF BATTERY POWER JUST OVERNIGHT WHILST SLEEPING. I think this is my 2nd or 3rd replacement and still having issues with charging points going rusty green - plus the charging points are hot when you put on wrist. Look elsewhere if you want to buy a watch - Suunto or Garmin for waterproof outside stuff.

Nice design, poor quality Bought myself one as a Christmas present and it isn’t great quality. While I didn’t expect much for the price, I expected better than it is. The band is extremely short and only just closes and feels “tinny”…. I doubt this will get much use and likely will just sit in the box!

This is by far my worst experience of … This is by far my worst experience of customer service. Obstructive, unapologetic and painfully slow. Just needed a replacement black leather strap for a Rollo(All Black model) watch. You would think this would be easy but I've spent 5 frustrating months of emailing trying to purchase a black strap - apparently this is totally impossible for Nixon to provide! The only replacements straps offered were either brown or a red & blue stripe. Well, finally out of frustration I gave in and opted for the brown. Bad decision it's just arrived and is a really unpleasant orange/chestnut colour- unwearable with a black watch. Nixon didn't mention when I paid but in their last email stated that product can't be refunded or exchanged - slightly after the event! Would never buy from this company again.

Nice design. Terrible quality. Nice design.. terrible quality and every watch I’ve bought so far is dead in less than 1 year. Nixon watches have a nice visual design but are made with such low quality that I keep having to buy a new watch to replace each previous one I had that just stopped working. The watches don’t even last a year, and I don’t wear them every day and take good care of them.. So sadly I will stop buying Nixon watches and find another brand with higher quality watches until Nixon’s quality improves. I like the styles a lot, but it’s such a pain and waste to keep throwing away watches. Hope at some point quality is taken more seriously here.

Contact us...but we won't help... So made an error as I checked out and emailed and called straight away. No way to amend orders online. They won't let you amend or cancel orders even before they have been shipped. Rude customer service person told me I couldn't speak to his manager (who strangely changed from male to female during the conversation) and I just cannot believe they think sending an item which is unwanted, only to have it sent back, is better for customers or the environment. Shame on you Nixon. Sort out your systems to allow changes before delivery. It's shambolic.