Nixon Watches aftermarket service .Over the years Nixon has provided me with the best "the best" customer service and aftermarket service in all of my time in retail.I am sincerely grateful and will only buy Nixon watches and accessories from here on in. Quality, honesty and an awesome product. Great brand!

The quality is just not there The quality is just not there. I’ve had 3 watches all have issues, Nixon refuses to fix them as they’re “discontinued” (only 2 years old!!) and only offers a measly amount to buy a new watch. It’s an absolute joke, they’re a massive disappointment sadly. Spend your money elsewhere on a quality brand that stands behind their product. This however, is cheap garbage that is not stood behind.

Great Service from Support I received an email promo code for Black Friday which I tried to use twice, but the order was cancelled each time due to incorrect billing on my end. I reached out to Nixon support and they responded promptly. After verifying that I had in fact tried to place the order twice while the promo code was valid, they offered to honor the discount, all I had to do was place the order and call them with the new order number. I did this and when I called to explain the situation, the guy on the phone knew exactly who I was, what was happening and seamlessly executed the offer. Thank you!

Worst Service Center in The World I have a Sentry Chrono, unfortunately, the battery lasts less than a year. I sent it over to Nixon as they offer battery replacement and reseal service, so the watch stays waterproof. Almost two months later I don't hear anything from them. I emailed, no answer. So I called, and they returned my watch, without changing the battery. I received no email, nor any sort of communication, that tells me how or when they will refund my money. What a waste of time. Can I sue them for their inability to service a paid customer?

Horrible product!!!! Horrible product. Tide watch died in less than a year. Was not repairable according to Nixon who I chased for 2.5 months for an answer. Customer service blamed me for their faulty product. Buyer beware…please do not fall victim to this company who peddles poorly crafted product, than offers no solution to replace or repair. Shame on Nixon.