Nixon Watches aftermarket service .Over the years Nixon has provided me with the best "the best" customer service and aftermarket service in all of my time in retail.I am sincerely grateful and will only buy Nixon watches and accessories from here on in. Quality, honesty and an awesome product. Great brand!

no tracking info I ordered a 4 days ago and got my order confirmation right away and waited 4 days for my tracking info until I decided enough was enough and called the number provided on the website. talked to a representative and turns out something happen and they are having a hard time sending out the tracking info but she manually sent me my tracking info via email. still haven't received my package but I am now more excited than ever to receive this watch that caused me all this trouble.... based on other reviews and my personal experience, if you do not receive your tracking info simply give them a call

This is by far my worst experience of … This is by far my worst experience of customer service. Obstructive, unapologetic and painfully slow. Just needed a replacement black leather strap for a Rollo(All Black model) watch. You would think this would be easy but I've spent 5 frustrating months of emailing trying to purchase a black strap - apparently this is totally impossible for Nixon to provide! The only replacements straps offered were either brown or a red & blue stripe. Well, finally out of frustration I gave in and opted for the brown. Bad decision it's just arrived and is a really unpleasant orange/chestnut colour- unwearable with a black watch. Nixon didn't mention when I paid but in their last email stated that product can't be refunded or exchanged - slightly after the event! Would never buy from this company again.

Nice design. Terrible quality. Nice design.. terrible quality and every watch I’ve bought so far is dead in less than 1 year. Nixon watches have a nice visual design but are made with such low quality that I keep having to buy a new watch to replace each previous one I had that just stopped working. The watches don’t even last a year, and I don’t wear them every day and take good care of them.. So sadly I will stop buying Nixon watches and find another brand with higher quality watches until Nixon’s quality improves. I like the styles a lot, but it’s such a pain and waste to keep throwing away watches. Hope at some point quality is taken more seriously here.

Horrible product!!!! Horrible product. Tide watch died in less than a year. Was not repairable according to Nixon who I chased for 2.5 months for an answer. Customer service blamed me for their faulty product. Buyer beware…please do not fall victim to this company who peddles poorly crafted product, than offers no solution to replace or repair. Shame on Nixon.