Horrible product!!!! Horrible product. Tide watch died in less than a year. Was not repairable according to Nixon who I chased for 2.5 months for an answer. Customer service blamed me for their faulty product. Buyer beware…please do not fall victim to this company who peddles poorly crafted product, than offers no solution to replace or repair. Shame on Nixon.

Great Service from Support I received an email promo code for Black Friday which I tried to use twice, but the order was cancelled each time due to incorrect billing on my end. I reached out to Nixon support and they responded promptly. After verifying that I had in fact tried to place the order twice while the promo code was valid, they offered to honor the discount, all I had to do was place the order and call them with the new order number. I did this and when I called to explain the situation, the guy on the phone knew exactly who I was, what was happening and seamlessly executed the offer. Thank you!

Nixon Watches aftermarket service .Over the years Nixon has provided me with the best "the best" customer service and aftermarket service in all of my time in retail.I am sincerely grateful and will only buy Nixon watches and accessories from here on in. Quality, honesty and an awesome product. Great brand!

no tracking info I ordered a 4 days ago and got my order confirmation right away and waited 4 days for my tracking info until I decided enough was enough and called the number provided on the website. talked to a representative and turns out something happen and they are having a hard time sending out the tracking info but she manually sent me my tracking info via email. still haven't received my package but I am now more excited than ever to receive this watch that caused me all this trouble.... based on other reviews and my personal experience, if you do not receive your tracking info simply give them a call

Best watches and superb customer service. I own 4 Nixon's and they are all awesome. a 51-30 Tide, Corporal SS, Steelcat and the Kylo Ren Star Wars watch. The Kylo Ren I got due to the fact I sent in a very old Nixon for service and they no longer had those parts and gave me a $350 credit to order anything i wanted. I have local repair shops for replacing batteries etc but I always send the watches to Nixon as they make the process so easy. They also have free battery replacement every year i think so sometimes it is free, including shipping... Awesome watches, sharp looking, a little heavy for the larger ones and superb customer service.