tom brown
GBpoor Nixon after sales service. I have had a Nixon watch for 3/4 years works fine until it doesn't ! tried customer service email came back, sorry we receiving heavy traffic try again, or go to the same link which returns you to the same email address, tried the chat bot that was out of action tried calling the phone numbers they do not work. no uk help line no service department even called the distributor for the UK they were not even bothered to offer any help. so my experience of trying to get my wach repaired with Nixon is a disaster stressful i think i will go back to Cassio at least they have a working customer service/repair offering.
Indiana Bones
GBabsolute horse-shet absolute horse-shet. Sent a faulty watch where the non replacable battery died after less than a year, paid silly money to return it, only for them to refuse it to repairs. I have 2 Nixon watches, the Dork 2 - broken, no longer works due to battery - and a newly bought Regulus which immediately steamed up, likely because its a hot pile of shet.
S H
USNice design. Terrible quality. Nice design.. terrible quality and every watch I’ve bought so far is dead in less than 1 year. Nixon watches have a nice visual design but are made with such low quality that I keep having to buy a new watch to replace each previous one I had that just stopped working. The watches don’t even last a year, and I don’t wear them every day and take good care of them.. So sadly I will stop buying Nixon watches and find another brand with higher quality watches until Nixon’s quality improves. I like the styles a lot, but it’s such a pain and waste to keep throwing away watches. Hope at some point quality is taken more seriously here.
Brett Paulitsch
CAThe quality is just not there The quality is just not there. I’ve had 3 watches all have issues, Nixon refuses to fix them as they’re “discontinued” (only 2 years old!!) and only offers a measly amount to buy a new watch. It’s an absolute joke, they’re a massive disappointment sadly. Spend your money elsewhere on a quality brand that stands behind their product. This however, is cheap garbage that is not stood behind.
Matt
GBBrand new watch Brand new watch. Not working. Asked to return to France at my cost and have to pay custom charges. Not free returns at all. Online help on their website said take to local watch repair and pay myself. This they said however could effect warranty. Pathetic service. Seriously avoid.