The quality is just not there The quality is just not there. I’ve had 3 watches all have issues, Nixon refuses to fix them as they’re “discontinued” (only 2 years old!!) and only offers a measly amount to buy a new watch. It’s an absolute joke, they’re a massive disappointment sadly. Spend your money elsewhere on a quality brand that stands behind their product. This however, is cheap garbage that is not stood behind.

Contact us...but we won't help... So made an error as I checked out and emailed and called straight away. No way to amend orders online. They won't let you amend or cancel orders even before they have been shipped. Rude customer service person told me I couldn't speak to his manager (who strangely changed from male to female during the conversation) and I just cannot believe they think sending an item which is unwanted, only to have it sent back, is better for customers or the environment. Shame on you Nixon. Sort out your systems to allow changes before delivery. It's shambolic.

Great Service from Support I received an email promo code for Black Friday which I tried to use twice, but the order was cancelled each time due to incorrect billing on my end. I reached out to Nixon support and they responded promptly. After verifying that I had in fact tried to place the order twice while the promo code was valid, they offered to honor the discount, all I had to do was place the order and call them with the new order number. I did this and when I called to explain the situation, the guy on the phone knew exactly who I was, what was happening and seamlessly executed the offer. Thank you!

Horrible product!!!! Horrible product. Tide watch died in less than a year. Was not repairable according to Nixon who I chased for 2.5 months for an answer. Customer service blamed me for their faulty product. Buyer beware…please do not fall victim to this company who peddles poorly crafted product, than offers no solution to replace or repair. Shame on Nixon.

absolute horse-shet absolute horse-shet. Sent a faulty watch where the non replacable battery died after less than a year, paid silly money to return it, only for them to refuse it to repairs. I have 2 Nixon watches, the Dork 2 - broken, no longer works due to battery - and a newly bought Regulus which immediately steamed up, likely because its a hot pile of shet.