Nice design, poor quality Bought myself one as a Christmas present and it isn’t great quality. While I didn’t expect much for the price, I expected better than it is. The band is extremely short and only just closes and feels “tinny”…. I doubt this will get much use and likely will just sit in the box!

Great Service from Support I received an email promo code for Black Friday which I tried to use twice, but the order was cancelled each time due to incorrect billing on my end. I reached out to Nixon support and they responded promptly. After verifying that I had in fact tried to place the order twice while the promo code was valid, they offered to honor the discount, all I had to do was place the order and call them with the new order number. I did this and when I called to explain the situation, the guy on the phone knew exactly who I was, what was happening and seamlessly executed the offer. Thank you!

absolute horse-shet absolute horse-shet. Sent a faulty watch where the non replacable battery died after less than a year, paid silly money to return it, only for them to refuse it to repairs. I have 2 Nixon watches, the Dork 2 - broken, no longer works due to battery - and a newly bought Regulus which immediately steamed up, likely because its a hot pile of shet.

This is by far my worst experience of … This is by far my worst experience of customer service. Obstructive, unapologetic and painfully slow. Just needed a replacement black leather strap for a Rollo(All Black model) watch. You would think this would be easy but I've spent 5 frustrating months of emailing trying to purchase a black strap - apparently this is totally impossible for Nixon to provide! The only replacements straps offered were either brown or a red & blue stripe. Well, finally out of frustration I gave in and opted for the brown. Bad decision it's just arrived and is a really unpleasant orange/chestnut colour- unwearable with a black watch. Nixon didn't mention when I paid but in their last email stated that product can't be refunded or exchanged - slightly after the event! Would never buy from this company again.

Worst Service Center in The World I have a Sentry Chrono, unfortunately, the battery lasts less than a year. I sent it over to Nixon as they offer battery replacement and reseal service, so the watch stays waterproof. Almost two months later I don't hear anything from them. I emailed, no answer. So I called, and they returned my watch, without changing the battery. I received no email, nor any sort of communication, that tells me how or when they will refund my money. What a waste of time. Can I sue them for their inability to service a paid customer?