S H
GBNice design. Terrible quality. Nice design.. terrible quality and every watch I’ve bought so far is dead in less than 1 year. Nixon watches have a nice visual design but are made with such low quality that I keep having to buy a new watch to replace each previous one I had that just stopped working. The watches don’t even last a year, and I don’t wear them every day and take good care of them.. So sadly I will stop buying Nixon watches and find another brand with higher quality watches until Nixon’s quality improves. I like the styles a lot, but it’s such a pain and waste to keep throwing away watches. Hope at some point quality is taken more seriously here.
holly
GBHorrible product!!!! Horrible product. Tide watch died in less than a year. Was not repairable according to Nixon who I chased for 2.5 months for an answer. Customer service blamed me for their faulty product. Buyer beware…please do not fall victim to this company who peddles poorly crafted product, than offers no solution to replace or repair. Shame on Nixon.
unnikrishnan kizhakkumkara
SGGreat watch makers..i have multiple… Great watch makers..i have multiple nixon watches..great design from small slim watches to heavy watches..forever a fan
Lowrobb
GBWorst Service Center in The World I have a Sentry Chrono, unfortunately, the battery lasts less than a year. I sent it over to Nixon as they offer battery replacement and reseal service, so the watch stays waterproof. Almost two months later I don't hear anything from them. I emailed, no answer. So I called, and they returned my watch, without changing the battery. I received no email, nor any sort of communication, that tells me how or when they will refund my money. What a waste of time. Can I sue them for their inability to service a paid customer?
Jayne M
GBThis is by far my worst experience of … This is by far my worst experience of customer service. Obstructive, unapologetic and painfully slow. Just needed a replacement black leather strap for a Rollo(All Black model) watch. You would think this would be easy but I've spent 5 frustrating months of emailing trying to purchase a black strap - apparently this is totally impossible for Nixon to provide! The only replacements straps offered were either brown or a red & blue stripe. Well, finally out of frustration I gave in and opted for the brown. Bad decision it's just arrived and is a really unpleasant orange/chestnut colour- unwearable with a black watch. Nixon didn't mention when I paid but in their last email stated that product can't be refunded or exchanged - slightly after the event! Would never buy from this company again.