no tracking info I ordered a 4 days ago and got my order confirmation right away and waited 4 days for my tracking info until I decided enough was enough and called the number provided on the website. talked to a representative and turns out something happen and they are having a hard time sending out the tracking info but she manually sent me my tracking info via email. still haven't received my package but I am now more excited than ever to receive this watch that caused me all this trouble.... based on other reviews and my personal experience, if you do not receive your tracking info simply give them a call

The standard of watch The standard of watch, battery life, customer service - all poor. THE BIGGEST ISSUE IS BATTERY LIFE - IT USED UP NEARLY 75% OF BATTERY POWER JUST OVERNIGHT WHILST SLEEPING. I think this is my 2nd or 3rd replacement and still having issues with charging points going rusty green - plus the charging points are hot when you put on wrist. Look elsewhere if you want to buy a watch - Suunto or Garmin for waterproof outside stuff.

Definitely interesting design Definitely interesting design. But when using it's disappointing. The watch buckle adjusts poorly, squeals like an old bicycle chain, and gives you a constant discomfort by pulling out your hand hair.

This is by far my worst experience of … This is by far my worst experience of customer service. Obstructive, unapologetic and painfully slow. Just needed a replacement black leather strap for a Rollo(All Black model) watch. You would think this would be easy but I've spent 5 frustrating months of emailing trying to purchase a black strap - apparently this is totally impossible for Nixon to provide! The only replacements straps offered were either brown or a red & blue stripe. Well, finally out of frustration I gave in and opted for the brown. Bad decision it's just arrived and is a really unpleasant orange/chestnut colour- unwearable with a black watch. Nixon didn't mention when I paid but in their last email stated that product can't be refunded or exchanged - slightly after the event! Would never buy from this company again.

Contact us...but we won't help... So made an error as I checked out and emailed and called straight away. No way to amend orders online. They won't let you amend or cancel orders even before they have been shipped. Rude customer service person told me I couldn't speak to his manager (who strangely changed from male to female during the conversation) and I just cannot believe they think sending an item which is unwanted, only to have it sent back, is better for customers or the environment. Shame on you Nixon. Sort out your systems to allow changes before delivery. It's shambolic.