Brand new watch Brand new watch. Not working. Asked to return to France at my cost and have to pay custom charges. Not free returns at all. Online help on their website said take to local watch repair and pay myself. This they said however could effect warranty. Pathetic service. Seriously avoid.

Horrible product!!!! Horrible product. Tide watch died in less than a year. Was not repairable according to Nixon who I chased for 2.5 months for an answer. Customer service blamed me for their faulty product. Buyer beware…please do not fall victim to this company who peddles poorly crafted product, than offers no solution to replace or repair. Shame on Nixon.

no tracking info I ordered a 4 days ago and got my order confirmation right away and waited 4 days for my tracking info until I decided enough was enough and called the number provided on the website. talked to a representative and turns out something happen and they are having a hard time sending out the tracking info but she manually sent me my tracking info via email. still haven't received my package but I am now more excited than ever to receive this watch that caused me all this trouble.... based on other reviews and my personal experience, if you do not receive your tracking info simply give them a call

The quality is just not there The quality is just not there. I’ve had 3 watches all have issues, Nixon refuses to fix them as they’re “discontinued” (only 2 years old!!) and only offers a measly amount to buy a new watch. It’s an absolute joke, they’re a massive disappointment sadly. Spend your money elsewhere on a quality brand that stands behind their product. This however, is cheap garbage that is not stood behind.

Worst Service Center in The World I have a Sentry Chrono, unfortunately, the battery lasts less than a year. I sent it over to Nixon as they offer battery replacement and reseal service, so the watch stays waterproof. Almost two months later I don't hear anything from them. I emailed, no answer. So I called, and they returned my watch, without changing the battery. I received no email, nor any sort of communication, that tells me how or when they will refund my money. What a waste of time. Can I sue them for their inability to service a paid customer?