The quality is just not there The quality is just not there. I’ve had 3 watches all have issues, Nixon refuses to fix them as they’re “discontinued” (only 2 years old!!) and only offers a measly amount to buy a new watch. It’s an absolute joke, they’re a massive disappointment sadly. Spend your money elsewhere on a quality brand that stands behind their product. This however, is cheap garbage that is not stood behind.

Will never purchase another A screw fell out after 2 weeks of wearing it. Notified Nixon and was told they don’t have any replacement screws. My 2 week old watch is now a paperweight and the only thing that got screwed was me!

The standard of watch The standard of watch, battery life, customer service - all poor. THE BIGGEST ISSUE IS BATTERY LIFE - IT USED UP NEARLY 75% OF BATTERY POWER JUST OVERNIGHT WHILST SLEEPING. I think this is my 2nd or 3rd replacement and still having issues with charging points going rusty green - plus the charging points are hot when you put on wrist. Look elsewhere if you want to buy a watch - Suunto or Garmin for waterproof outside stuff.

Worst Service Center in The World I have a Sentry Chrono, unfortunately, the battery lasts less than a year. I sent it over to Nixon as they offer battery replacement and reseal service, so the watch stays waterproof. Almost two months later I don't hear anything from them. I emailed, no answer. So I called, and they returned my watch, without changing the battery. I received no email, nor any sort of communication, that tells me how or when they will refund my money. What a waste of time. Can I sue them for their inability to service a paid customer?

Great Service from Support I received an email promo code for Black Friday which I tried to use twice, but the order was cancelled each time due to incorrect billing on my end. I reached out to Nixon support and they responded promptly. After verifying that I had in fact tried to place the order twice while the promo code was valid, they offered to honor the discount, all I had to do was place the order and call them with the new order number. I did this and when I called to explain the situation, the guy on the phone knew exactly who I was, what was happening and seamlessly executed the offer. Thank you!