S H
GBNice design. Terrible quality. Nice design.. terrible quality and every watch I’ve bought so far is dead in less than 1 year. Nixon watches have a nice visual design but are made with such low quality that I keep having to buy a new watch to replace each previous one I had that just stopped working. The watches don’t even last a year, and I don’t wear them every day and take good care of them.. So sadly I will stop buying Nixon watches and find another brand with higher quality watches until Nixon’s quality improves. I like the styles a lot, but it’s such a pain and waste to keep throwing away watches. Hope at some point quality is taken more seriously here.
Matt
GBBrand new watch Brand new watch. Not working. Asked to return to France at my cost and have to pay custom charges. Not free returns at all. Online help on their website said take to local watch repair and pay myself. This they said however could effect warranty. Pathetic service. Seriously avoid.
tom brown
GBpoor Nixon after sales service. I have had a Nixon watch for 3/4 years works fine until it doesn't ! tried customer service email came back, sorry we receiving heavy traffic try again, or go to the same link which returns you to the same email address, tried the chat bot that was out of action tried calling the phone numbers they do not work. no uk help line no service department even called the distributor for the UK they were not even bothered to offer any help. so my experience of trying to get my wach repaired with Nixon is a disaster stressful i think i will go back to Cassio at least they have a working customer service/repair offering.
CE
GBContact us...but we won't help... So made an error as I checked out and emailed and called straight away. No way to amend orders online. They won't let you amend or cancel orders even before they have been shipped. Rude customer service person told me I couldn't speak to his manager (who strangely changed from male to female during the conversation) and I just cannot believe they think sending an item which is unwanted, only to have it sent back, is better for customers or the environment. Shame on you Nixon. Sort out your systems to allow changes before delivery. It's shambolic.
Caleb Rainville
CAno tracking info I ordered a 4 days ago and got my order confirmation right away and waited 4 days for my tracking info until I decided enough was enough and called the number provided on the website. talked to a representative and turns out something happen and they are having a hard time sending out the tracking info but she manually sent me my tracking info via email. still haven't received my package but I am now more excited than ever to receive this watch that caused me all this trouble.... based on other reviews and my personal experience, if you do not receive your tracking info simply give them a call