I wish my closet was Need Supply Co. From a guys perspective, Need Supply Co. does not follow trends, yet doesn't push clothing that screams at an audience. Their selection fits in perfectly, setting you a part in the small details without saying "look at me." In the past three years, I've gotten 80% of my wardrobe and favorite items from Need Supply. The items that I wear on a daily basis (jeans, shirts, button ups, and outerwear) all have come from Need Supply. Solid and consistent, great customer service.

Lured in by the Sales :( I was lured in by their (wildly cheap) closeout sale. Immediately when the items came, I knew I messed up. They all came sealed in their own plastic bags (think Shein). I got a couple of jumpsuits that were allegedly all mediums but...when I tried them on they were such a strange fit. It's as though the pant portion was a size small and the top was a size large. I'm a full C right now and I didn't come close to filling out the bust while from the waist down it was pretty tight. I got a few dressed that wouldn't fit over my hips or over my shoulders. I don't know what Need Supply thinks a medium is, but this certainly ain't it. I can't believe that they were selling almost all of these items for over $100. The only thing I can wear is a faux fur coat that I (thank goodness) got in a size large. Since they aren't accepting any returns, I'll likely be selling almost all of the items I received. Thank GOD they're going out of business. Do yourself a favor and DO NOT order from them. Let them sit on their inventory and think about what they did.

Profits > the lives of those supporting their business Really disappointed Need Supply decided, in the midst of the COVID-19 pandemic to stop including a return shipping with their online orders. In a time when people need to self isolate to protect lives and the integrity of our healthcare system, they have audacity of expecting customers who simply supporting their business to line up at the post office to get return labels to save a few bucks?! Profits>the lives of those supporting your business. Really poor form Need Supply. 👎👎👎

Please stay away from this company, dishonest people Please stay away from this company, please. I purchased a pair of chuck Taylors from them, which was half a size big. The person who I purchased it for did not even try it because he was abroad, just asked me on the phone to change it for a smaller size, which I did. I sent the shoes in its original box, in untouched pristine condition, and waited for my refund. Instead, this company sent the shoes back to me stating that they could not honor the return, because it is not in original box and not in unused condition. This is pure lie and dishonesty. I wish I could post the pictures of the shoes in its original box, even the original tie of the laces are not touched. They will tell every lie to you not to honor the return of their own merchandise, even if you have already purchased the correct size from them. They should not be in this business at all. I wish there were an option for 0 stars or negative stars.

At the end of a nearly three month long… At the end of a nearly three month long saga, I FINALLY got refunded for my return. I will spare everyone the details but let’s just say that the customer service leaves something to be desired. The “processing” of a return does not take two months. It just doesn’t. I’ve worked in small independent retail shops handling large volumes and we never took that long to do ANYTHING, much less refund a returned item in perfect condition with its receipt, original packaging and tags. I was appalled and will never order from Need Supply again.