Profits > the lives of those supporting their business Really disappointed Need Supply decided, in the midst of the COVID-19 pandemic to stop including a return shipping with their online orders. In a time when people need to self isolate to protect lives and the integrity of our healthcare system, they have audacity of expecting customers who simply supporting their business to line up at the post office to get return labels to save a few bucks?! Profits>the lives of those supporting your business. Really poor form Need Supply. 👎👎👎

Lured in by the Sales :( I was lured in by their (wildly cheap) closeout sale. Immediately when the items came, I knew I messed up. They all came sealed in their own plastic bags (think Shein). I got a couple of jumpsuits that were allegedly all mediums but...when I tried them on they were such a strange fit. It's as though the pant portion was a size small and the top was a size large. I'm a full C right now and I didn't come close to filling out the bust while from the waist down it was pretty tight. I got a few dressed that wouldn't fit over my hips or over my shoulders. I don't know what Need Supply thinks a medium is, but this certainly ain't it. I can't believe that they were selling almost all of these items for over $100. The only thing I can wear is a faux fur coat that I (thank goodness) got in a size large. Since they aren't accepting any returns, I'll likely be selling almost all of the items I received. Thank GOD they're going out of business. Do yourself a favor and DO NOT order from them. Let them sit on their inventory and think about what they did.

Waste of time Horrible customer service. Tried to order the same thing several times and it kept getting “flagged for fraud.” Customer service agent “Owen” was absolutely unhelpful. Couldn’t offer any solutions, didn’t even try and wouldn’t respond after like two messages. No one else was available for help suspiciously enough. Waste of time, will definitely not be ordering from here ever. And will be telling everyone I know as well. Wow but after reading all of these reviews I’m actually grateful that my charges were canceled. Clearly they are just an all around unreliable company. Dodged a bullet!!

Unreliable online purchase Unreliable online purchase. They do not check if credit card address matches shipping address. I was billed 108,89 CA $, for a purchase I did not make! Credit card is now void and Master Card is investigating the fraud!

A Bit Short Sighted. Recently revised their return policy to 14 days. In order to "get in line with other retailers". With the number of 1 star reviews showing them shipping the wrong product and more, you think they'd show some leniency on the revised policy. Always get a laugh when stores would rather have a single $100 sale, than a customer for life spending $1,000's over years. The products they stock are NOT unique--- 100 other online retailers with far better policies and customer service to get this stuff from. Shame, because their site is clean-- but I'll just use it to browse, and then buy elsewhere.