Need Supply Co.

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2.20
Based on 20 Reviews

5

25.00%

4

5.00%

3

0.00%

2

5.00%

1

65.00%
About Need Supply Co.

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emily
GB

At the end of a nearly three month long… At the end of a nearly three month long saga, I FINALLY got refunded for my return. I will spare everyone the details but let’s just say that the customer service leaves something to be desired. The “processing” of a return does not take two months. It just doesn’t. I’ve worked in small independent retail shops handling large volumes and we never took that long to do ANYTHING, much less refund a returned item in perfect condition with its receipt, original packaging and tags. I was appalled and will never order from Need Supply again.

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Angela Doore
GB

Scam. Too good to be true I ordered an item for 7 and found that several payments were made over two days all to different companies. My account has been cleaned and I have to try to get 100 back. Too good to be true offers.

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Susan Poney
GB

I really don't understand the bad… I really don't understand the bad reviews. My husband purchased a dress and I'm really happy with the style and fit overall. The shipping was pretty fast. I'm removing one star because I emailed customer service and never received a response. Overall it was a great experience and would definitely buy from them again.

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Nicole
GB

Lured in by the Sales :( I was lured in by their (wildly cheap) closeout sale. Immediately when the items came, I knew I messed up. They all came sealed in their own plastic bags (think Shein). I got a couple of jumpsuits that were allegedly all mediums but...when I tried them on they were such a strange fit. It's as though the pant portion was a size small and the top was a size large. I'm a full C right now and I didn't come close to filling out the bust while from the waist down it was pretty tight. I got a few dressed that wouldn't fit over my hips or over my shoulders. I don't know what Need Supply thinks a medium is, but this certainly ain't it. I can't believe that they were selling almost all of these items for over $100. The only thing I can wear is a faux fur coat that I (thank goodness) got in a size large. Since they aren't accepting any returns, I'll likely be selling almost all of the items I received. Thank GOD they're going out of business. Do yourself a favor and DO NOT order from them. Let them sit on their inventory and think about what they did.

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Rob
GB

Awful Customer service The website had two different sizes charts for one of their dresses. I ordered the wrong size because of this confusion. When I reached out to customer service, they were deliberately not helpful and rude. This company does not look out for its customers and does not help solve problems.

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