Never going to order again Honestly i expected more from a website with such good reviews. Not just didn't the tracking - i paid extra for - not work, but also didn't anything arrive after almost a month. Since i can't track my order in any way, like it's supposed, i can't find out where my order got stuck or what might happened. I'm upset.

I’m sick to my stomach I’m sick to my stomach. I ordered from born pretty before, and despite the horrendously slow shipping, it’s been good. But I placed an order in APRIL, and it never showed, opened a ticket, they said they’d resend the order (a month ago), still nothing, and now their site “doesn’t exist”...... I spent $50 and now I can’t even dispute a refund cause there’s no way to contact them.. LIVID!!!!!!!! **Update: the site is now back online, so that’s a relief.. perhaps I panicked too soon. Still hoping to receive my order within the next couple weeks. *fingers crossed

Nonexistent customer service, never received items I ordered my nail supplies on October 7th, and I haven’t received it. I contacted customer service, IG page, etc. I never received an answer; what happened to my ordered merchandise, Because of this I have to assume your company is a scam and I opened a claim with PayPal! I want my money back!

Scammed out of my money! I highly suggest that no one spends their hard-earned money on this website. I feel ridiculous... I read the reviews and saw how many people were ripped off, but I bought some things because they were super cheap compared to other websites. Anyways, they shipped no earlier than 2 weeks later (24 hour shipping is a lie). And my package NEVER ARRIVED. It has been over 3 MONTHS LATER.... when replying to my complaint, they just ask me to wait longer. They don't offer refunds or ship missing items. To sum up... ORDER FROM SOMEWHERE MORE RELIABLE, OR YOU COULD END UP GETTING NOTHING IN THE END

Terrible smell I bought some gel nail polish, very disappointed with your product, I didn't dry, was streaky and the smell is awful. I suppose you get what you pay for, cheap and nasty. I'll pay more next time and get a lot better product.