Never going to order again Honestly i expected more from a website with such good reviews. Not just didn't the tracking - i paid extra for - not work, but also didn't anything arrive after almost a month. Since i can't track my order in any way, like it's supposed, i can't find out where my order got stuck or what might happened. I'm upset.

Bad products, bad shipping. Stay away from them. Lily Ordered 9 items for a total value of 20$ I received only 5 and both 2 polish bottles I received were leaking. (Other items were foils and one brush) One bottle was almost totally empty and I won’t be able to use it. Haven’t heard back from their customer service yet but I doubt I’ll ever see my money again. 20$ is expensive for one mediocre quality brushes and foils. Do yourself a favor and don’t buy from them.

Frustrated My daughter in law wanted a product. "Free shipping worldwide" Went thru' ordering process.$40 shipping for a $10 product! Our sister in U.S. tried. Site atrocious and she gave up after many tries at buying product. Disappointed daughter in law. Hacked off family in UK AND US.

Lies about shipping within 24 hours I read all these reviews after placing an order a week ago (I wish I read these reviews first). Order still hasn't shipped yet. I asked customer service to give them a chance, and they say: "Very sorry to ship your order late because some items of your order were out of stock, we should contact you about this situation earlier, but there are too many orders, hope you can understand." Save yourself the trouble, and go order off Amazon or something :)

I’m sick to my stomach I’m sick to my stomach. I ordered from born pretty before, and despite the horrendously slow shipping, it’s been good. But I placed an order in APRIL, and it never showed, opened a ticket, they said they’d resend the order (a month ago), still nothing, and now their site “doesn’t exist”...... I spent $50 and now I can’t even dispute a refund cause there’s no way to contact them.. LIVID!!!!!!!! **Update: the site is now back online, so that’s a relief.. perhaps I panicked too soon. Still hoping to receive my order within the next couple weeks. *fingers crossed