Lies about shipping within 24 hours I read all these reviews after placing an order a week ago (I wish I read these reviews first). Order still hasn't shipped yet. I asked customer service to give them a chance, and they say: "Very sorry to ship your order late because some items of your order were out of stock, we should contact you about this situation earlier, but there are too many orders, hope you can understand." Save yourself the trouble, and go order off Amazon or something :)

Frustrated My daughter in law wanted a product. "Free shipping worldwide" Went thru' ordering process.$40 shipping for a $10 product! Our sister in U.S. tried. Site atrocious and she gave up after many tries at buying product. Disappointed daughter in law. Hacked off family in UK AND US.

Appalling customer service Appalling customer service Keep getting told to wait days and days foe my order to arrive Ordered 20th November 2020 and still nothing has been received. Told to wait an extra week Demanded a refund, but they won't issue one. Appalling service will not order again, DO NOT RECOMMEND OR USE

If there was an option for 0 stars it… If there was an option for 0 stars it would be a 0. If you look on the website itself the 800 number is short one number and if you call the 900 number it’s no longer in service. I put in the order on Sept 14th and now it’s Oct 3rd and still no email with a tracking number. The contact info for is two different addresses. One is a run of the mill address that leads to nowhere and the other I’m waiting to see IF there is a response. I can see the 5 star ratings are not genuine, but that’s just an opinion under present circumstances.

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