my order was place on 4/9/20 my order was place on 4/9/20 - still not received my order - emailed to customer service who responded with it has shipped and it could take up to 40 days. once the 40 day mark came and gone, I have email every day with the day count of how long it has been since order was placed, To date I have not heard anything back from them. Will not be using the again!

Great products at great prices! I love getting polishes from Born Pretty. Their magnetic polishes - whether regular or gel - always give a magnificent result. I can almost always find something on sale I must get! It's a treasure trove of interesting and different products that you can't find anywhere else. And if you check the US warehouse option shipping will be much faster. Love it!

Sent crazy glue not clear polish.… 5 weeks to arrive with no contact from the company, email or otherwise, I assumed I had been scammed, which would have been the best probable outcome. Three items arrive in cheap unmarked plastic bottles, no instruction on how to apply. I tried the first polish on my thumb, then quickly realized it was crazy glue. My skin stuck to my nail. It could have been much worse if i didnt do a test patch. Unreal, I wouldnt want to know the damage if the polish was to a young child. Never order from here. $17 and 5 weeks later, all three items in the trash mins after opening.

Scammed out of my money! I highly suggest that no one spends their hard-earned money on this website. I feel ridiculous... I read the reviews and saw how many people were ripped off, but I bought some things because they were super cheap compared to other websites. Anyways, they shipped no earlier than 2 weeks later (24 hour shipping is a lie). And my package NEVER ARRIVED. It has been over 3 MONTHS LATER.... when replying to my complaint, they just ask me to wait longer. They don't offer refunds or ship missing items. To sum up... ORDER FROM SOMEWHERE MORE RELIABLE, OR YOU COULD END UP GETTING NOTHING IN THE END

Appalling customer service Appalling customer service Keep getting told to wait days and days foe my order to arrive Ordered 20th November 2020 and still nothing has been received. Told to wait an extra week Demanded a refund, but they won't issue one. Appalling service will not order again, DO NOT RECOMMEND OR USE