Be careful... I placed an order almost a month ago, there is no info at all. The tracking number it looks doesn't exist. The chat of the customer service is saying all the time you will receive an email but the email never came. I can't believe it such a bad service... i have the feeling I was scamed 😤

I’m sick to my stomach I’m sick to my stomach. I ordered from born pretty before, and despite the horrendously slow shipping, it’s been good. But I placed an order in APRIL, and it never showed, opened a ticket, they said they’d resend the order (a month ago), still nothing, and now their site “doesn’t exist”...... I spent $50 and now I can’t even dispute a refund cause there’s no way to contact them.. LIVID!!!!!!!! **Update: the site is now back online, so that’s a relief.. perhaps I panicked too soon. Still hoping to receive my order within the next couple weeks. *fingers crossed

Frustrated My daughter in law wanted a product. "Free shipping worldwide" Went thru' ordering process.$40 shipping for a $10 product! Our sister in U.S. tried. Site atrocious and she gave up after many tries at buying product. Disappointed daughter in law. Hacked off family in UK AND US.

Bad products, bad shipping. Stay away from them. Lily Ordered 9 items for a total value of 20$ I received only 5 and both 2 polish bottles I received were leaking. (Other items were foils and one brush) One bottle was almost totally empty and I won’t be able to use it. Haven’t heard back from their customer service yet but I doubt I’ll ever see my money again. 20$ is expensive for one mediocre quality brushes and foils. Do yourself a favor and don’t buy from them.

Appalling customer service Appalling customer service Keep getting told to wait days and days foe my order to arrive Ordered 20th November 2020 and still nothing has been received. Told to wait an extra week Demanded a refund, but they won't issue one. Appalling service will not order again, DO NOT RECOMMEND OR USE