Appalling customer service Appalling customer service Keep getting told to wait days and days foe my order to arrive Ordered 20th November 2020 and still nothing has been received. Told to wait an extra week Demanded a refund, but they won't issue one. Appalling service will not order again, DO NOT RECOMMEND OR USE

Bad products, bad shipping. Stay away from them. Lily Ordered 9 items for a total value of 20$ I received only 5 and both 2 polish bottles I received were leaking. (Other items were foils and one brush) One bottle was almost totally empty and I won’t be able to use it. Haven’t heard back from their customer service yet but I doubt I’ll ever see my money again. 20$ is expensive for one mediocre quality brushes and foils. Do yourself a favor and don’t buy from them.

2 out of 3 orders gone bad I've ordered a few times, luckily small orders. My first order I received damaged, they took forever to reply to my ticket and resend it. Second order there were no issues. Third order, one year later I still haven't received it. After around 10 weeks I started asking them where it was, they kept asking me to wait another week, this carried on for quite some time. I had to go through paypal to request a refund and I didn't even get a full refund.

Nonexistent customer service, never received items I ordered my nail supplies on October 7th, and I haven’t received it. I contacted customer service, IG page, etc. I never received an answer; what happened to my ordered merchandise, Because of this I have to assume your company is a scam and I opened a claim with PayPal! I want my money back!

Terrible smell I bought some gel nail polish, very disappointed with your product, I didn't dry, was streaky and the smell is awful. I suppose you get what you pay for, cheap and nasty. I'll pay more next time and get a lot better product.