emma parlanti
GBCurrently still no answer from last… Currently still no answer from last weeks email. False advertising on amazon 4-5 delivery (purchased end November), once order placed it flags up December 28th for delivery. It’s this companies intention to take people’s money and not delivery with the 4-5 days they state online - duping people out of money. Next stop is trading standards.
Kim
CAScammed out of my money! I highly suggest that no one spends their hard-earned money on this website. I feel ridiculous... I read the reviews and saw how many people were ripped off, but I bought some things because they were super cheap compared to other websites. Anyways, they shipped no earlier than 2 weeks later (24 hour shipping is a lie). And my package NEVER ARRIVED. It has been over 3 MONTHS LATER.... when replying to my complaint, they just ask me to wait longer. They don't offer refunds or ship missing items. To sum up... ORDER FROM SOMEWHERE MORE RELIABLE, OR YOU COULD END UP GETTING NOTHING IN THE END
terri shaw
GBmy order was place on 4/9/20 my order was place on 4/9/20 - still not received my order - emailed to customer service who responded with it has shipped and it could take up to 40 days. once the 40 day mark came and gone, I have email every day with the day count of how long it has been since order was placed, To date I have not heard anything back from them. Will not be using the again!
Zoe
CALies about shipping within 24 hours I read all these reviews after placing an order a week ago (I wish I read these reviews first). Order still hasn't shipped yet. I asked customer service to give them a chance, and they say: "Very sorry to ship your order late because some items of your order were out of stock, we should contact you about this situation earlier, but there are too many orders, hope you can understand." Save yourself the trouble, and go order off Amazon or something :)
Meredith Sneddon
AU2 out of 3 orders gone bad I've ordered a few times, luckily small orders. My first order I received damaged, they took forever to reply to my ticket and resend it. Second order there were no issues. Third order, one year later I still haven't received it. After around 10 weeks I started asking them where it was, they kept asking me to wait another week, this carried on for quite some time. I had to go through paypal to request a refund and I didn't even get a full refund.