Bad products, bad shipping. Stay away from them. Lily Ordered 9 items for a total value of 20$ I received only 5 and both 2 polish bottles I received were leaking. (Other items were foils and one brush) One bottle was almost totally empty and I won’t be able to use it. Haven’t heard back from their customer service yet but I doubt I’ll ever see my money again. 20$ is expensive for one mediocre quality brushes and foils. Do yourself a favor and don’t buy from them.

Appalling customer service Appalling customer service Keep getting told to wait days and days foe my order to arrive Ordered 20th November 2020 and still nothing has been received. Told to wait an extra week Demanded a refund, but they won't issue one. Appalling service will not order again, DO NOT RECOMMEND OR USE

Never going to order again Honestly i expected more from a website with such good reviews. Not just didn't the tracking - i paid extra for - not work, but also didn't anything arrive after almost a month. Since i can't track my order in any way, like it's supposed, i can't find out where my order got stuck or what might happened. I'm upset.

Their holographic stamping nail polish is causing women's nails to lift up off their nail beds. Their holographic stamping nail polish is dangerous. A bunch of women are starting to come forward saying that the holographic stamping nail polish from Born Pretty is causing their nails to lift up off of their nail beds. This is extremely dangerous and should not be allowed to be sold. When one woman contacted Born Pretty asking them for a list of what was in the polish they did a wink emoji and said it was top secret. It is scary that they are taking this so lightly. Lots of women are having issues with this polish it needs to be banned.

Frustrated My daughter in law wanted a product. "Free shipping worldwide" Went thru' ordering process.$40 shipping for a $10 product! Our sister in U.S. tried. Site atrocious and she gave up after many tries at buying product. Disappointed daughter in law. Hacked off family in UK AND US.