my order was place on 4/9/20 my order was place on 4/9/20 - still not received my order - emailed to customer service who responded with it has shipped and it could take up to 40 days. once the 40 day mark came and gone, I have email every day with the day count of how long it has been since order was placed, To date I have not heard anything back from them. Will not be using the again!

Scammed out of my money! I highly suggest that no one spends their hard-earned money on this website. I feel ridiculous... I read the reviews and saw how many people were ripped off, but I bought some things because they were super cheap compared to other websites. Anyways, they shipped no earlier than 2 weeks later (24 hour shipping is a lie). And my package NEVER ARRIVED. It has been over 3 MONTHS LATER.... when replying to my complaint, they just ask me to wait longer. They don't offer refunds or ship missing items. To sum up... ORDER FROM SOMEWHERE MORE RELIABLE, OR YOU COULD END UP GETTING NOTHING IN THE END

Sent crazy glue not clear polish.… 5 weeks to arrive with no contact from the company, email or otherwise, I assumed I had been scammed, which would have been the best probable outcome. Three items arrive in cheap unmarked plastic bottles, no instruction on how to apply. I tried the first polish on my thumb, then quickly realized it was crazy glue. My skin stuck to my nail. It could have been much worse if i didnt do a test patch. Unreal, I wouldnt want to know the damage if the polish was to a young child. Never order from here. $17 and 5 weeks later, all three items in the trash mins after opening.

Terrible smell I bought some gel nail polish, very disappointed with your product, I didn't dry, was streaky and the smell is awful. I suppose you get what you pay for, cheap and nasty. I'll pay more next time and get a lot better product.

I’m sick to my stomach I’m sick to my stomach. I ordered from born pretty before, and despite the horrendously slow shipping, it’s been good. But I placed an order in APRIL, and it never showed, opened a ticket, they said they’d resend the order (a month ago), still nothing, and now their site “doesn’t exist”...... I spent $50 and now I can’t even dispute a refund cause there’s no way to contact them.. LIVID!!!!!!!! **Update: the site is now back online, so that’s a relief.. perhaps I panicked too soon. Still hoping to receive my order within the next couple weeks. *fingers crossed