Not durable I bought this bag in its Kickstarter days. Lots to like -- handle, wheels, collapsability. Unfortunately the bag is not durable. I used my first bag on a trip overseas, always put it in the overhead compartment, handled it as one would a carry-on. By the time I returned home the fabric at the lower part of the zipper was frayed to the point of splitting from the fabric. Assuming the damage was a fluke I contacted customer service and they promptly sent a second bag. I used the second bag on an overseas trip and again, treated it as one would treat a carry-on. Same wear pattern, same place, after only one use. There is a lot to like about the bag but the angle of the zipper at the bottom end of the bag simply invites excess wear.

High Price for Terrible Quality I fell for the reviews of this product on its own website like I'm sure many others did. It looked like the coolest new suitcase to hit the market with all the extra features (the collapsibility was what really sold me because I live in a small house and saving that room was huge). It turns out, they must only post the best reviews they select on their website from sponsors of theirs, because as you can see by the reviews on here and on Amazon, it does not live up to the hype. I don't enjoy when companies are dishonest like this first of all. To add; My zipper has already separated from the fabric in two parts so I don't expect it to last much longer. The zipper also has peeled apart in one spot and will not zip correctly anymore. The balance of the suitcase is terrible and if you load it with a normal weekend pack, it will constantly fall over forward. I found the extra features like the battery pack and the tray table useless because the plastic is so cheap and fitted so tightly that you can barely even get into these compartments unless you use a knife or something to that effect. It also is much smaller than other carryons that I have had. Overall please just save your money and skip the disappointment, I felt enough of it for everyone else!

Crappy Barracuda Travel Bags I really like this bag in the beginning but he quality of materials is seriously lacking. The handle is tearing away at the top and the zipper around the corners are frayed. DO NOT PURCHASE THIS CRAPPY BAG!!!! I used a Samsonite carry on bag for 18 years (20 trips yearly) with no issues.

Horrible customer service Horrible customer service. Will not reply after 4 emails to try and get zipper fixed. 3 weeks and counting. Bags will break, it is my expectations that someone has customer service to facilitate their 5 year warranty.

Product never shipped and no refund… Product never shipped and no refund provided. Really disappointed with Indigogo on this one.