Not as good as expected 1. Overall too heavy 2. Zipper is not very smooth. 3. Bag tilts forward when fully loaded 4. Zipper design of the handle is poor. Difficult to re-zip. Look cheap too. 5. Difficult to unlock the round handle to change angle.

Top notch customer service!!! I inquired about my order and was pleasantly surprised by the immediate response and going out of the way to have the bag ship before my next trip. I'm super excited that the new luggage is on its way thanks to Barracuda and will send a follow up review on the bag itself. Thanks again for the responsiveness Barracuda!! Linda Update - I received my luggage as promised and love the look and functionality. Thanks to the entire team at Barracuda. Great product and even better customer service!

I took a while It's been too Long from initial to delivery but you handled it well. I think you should have drsigned the computer stand more sturdily - maybe in metal as opposed to plastic. I am sure they will break shortly. Ideas excellent, and we're way ahead of their time - but by the time you came to market there are many well known and respected luggage manufacturers delivering 80% of what you promised but with vast distribution channels - making it hard for you to compete. Well done and good luck - I have 5 of your cases. Michael

. Cool and Sophisticated Look Cool factor is definitely the table, handle, collapsible sides and battery compartment. Im not sure about the durability bcos we've not use it. The real test will definitely in a long run after several times of usage. But it has a very cool look that will sure attract attention. Overall i love it. Even the name is cool😊

Customer Service I just ordered my first bag with Barracuda. Initially I ran into some problems with the payment system however when I emailed the support line, I spoke with Paul who helped identify and rectify the issue. Finally, the order has been placed and I look forward to receiving my new bag. The customer service received by Paul was quick, efficient, professional and friendly. It has been a pleasure. Thanks Barracuda.