Not as good as expected 1. Overall too heavy 2. Zipper is not very smooth. 3. Bag tilts forward when fully loaded 4. Zipper design of the handle is poor. Difficult to re-zip. Look cheap too. 5. Difficult to unlock the round handle to change angle.

I took a while It's been too Long from initial to delivery but you handled it well. I think you should have drsigned the computer stand more sturdily - maybe in metal as opposed to plastic. I am sure they will break shortly. Ideas excellent, and we're way ahead of their time - but by the time you came to market there are many well known and respected luggage manufacturers delivering 80% of what you promised but with vast distribution channels - making it hard for you to compete. Well done and good luck - I have 5 of your cases. Michael

WASTE OF MONEY! Bought this case for my son to take to Europe. He used it as a carry on and when he got to his first destination the zipper tore off at the corner. The completely zipped zipper! He was forced to buy a new case to use for the rest of his trip. Needless to say he had to lug the Barracuda through three countries just to get it home. Contacted customer service, which you can only do through email, and I have not had a response. It has been two months. I regret wasting my money on this case. DON'T WASTE YOUR MONEY.

21st Century Luggage Super ambitious product germinated from a kickstarter campaign. I see some weakness with it - zipper on main compartment is not smooth, quality of the teeth mediocre - but overall, for a first-launch product (compared to the big boys in the industry that have had years of testing), the Barracuda team has done exceptionally well.. delivering a product with bells and whistles (collapsable, charger, tracker) that are indeed a beautiful and refreshing thing. I'm sure the company will smooth it out over time. I was reassured by the Chief Design Officer, Boban... "We do offer a 5 year warranty and if the zipper, or anything else, ever fail on you please do let us know and we will be happy to get that fixed/replaced."

Wanted to love it but didn't Wanted to love it- after all, it has a battery charger and laptop tray- perfect! But, the frills mean nothing if it isn't constructed well. Handle wouldn't go down first trip out. Second trip out, the zipper broke. Not worth the money at this point until they fix the table stakes items for frequent travelers. Customer service was poor- submitted request and never got a response. No number to call - only email. I would say go above and beyond if you want raving fans. We realize that it's a start up but then work to fix the problems.