Wanted to love it but didn't Wanted to love it- after all, it has a battery charger and laptop tray- perfect! But, the frills mean nothing if it isn't constructed well. Handle wouldn't go down first trip out. Second trip out, the zipper broke. Not worth the money at this point until they fix the table stakes items for frequent travelers. Customer service was poor- submitted request and never got a response. No number to call - only email. I would say go above and beyond if you want raving fans. We realize that it's a start up but then work to fix the problems.

Premium Price but Lots of Compromises in End Result I paid a premium price to get something worth for several years, only to realize that the end product had made too many compromises: 1. the quality of wheels were bad and made a lot of noises on pathways. My existing Muji luggage case made smaller noise and Muji only cost me one-third of the price tag; 2. no side handle, so if I put it on top cabin of trains, I have to turn it 90 degrees before I can get to the handle; 3. battery pack place is a joke. I know that you may have to consider air safety control and hence made it a power bank, but the way to open and use it simply does not match what was described in the Kickstarter campaign; 4. the worst part: it does not stand up straight, and instead it got a 10-degree of inclination, and it means if I put something a little large on top, like a laptop backpack, then it will simply fall over as a whole. Sorry for this bad review but I simply have no reason to be happy at all, now I have to buy another luggage case so as to replace it.

21st Century Luggage Super ambitious product germinated from a kickstarter campaign. I see some weakness with it - zipper on main compartment is not smooth, quality of the teeth mediocre - but overall, for a first-launch product (compared to the big boys in the industry that have had years of testing), the Barracuda team has done exceptionally well.. delivering a product with bells and whistles (collapsable, charger, tracker) that are indeed a beautiful and refreshing thing. I'm sure the company will smooth it out over time. I was reassured by the Chief Design Officer, Boban... "We do offer a 5 year warranty and if the zipper, or anything else, ever fail on you please do let us know and we will be happy to get that fixed/replaced."

As promised! I am very happy with my Barracuda! It meets almost all of my expectations. The tracking unit could have been explained better before placing an order. Learning the limitations, I may rely on another product. Otherwise it is beautiful. I do hope it will hold up with extended use.

Beautifully Innovative I love my Barracuda! I've already used it to Florida. The swivel handle is comfortable and easy to twist while walking. The pull out tray is my favorite feature. Waiting at the gate, I am constantly on my laptop- social media, watching movies, planning itineraries, etc. and having it propped up instead of on my lap takes stress of my neck and shoulders, and weight and heat off my legs. I like standing out with a style that is unique- the blue color really pops, and the design is sleek and unique.