Do not buy from Canada Do not buy from Canada. I should have read the reviews before dealing with this company. They advertise free shipping and returns to Canada. Be aware they DO NOT refund the duties, so if you have to return anything you’ll be out that charge. This is not clear in the website and advertising free returns is false advertising, I won’t be using them again.

First time ordering at shopbop First time ordering at shopbop. Account got locked for absolutely no reason like a lot of people reviewing in here. My card got charged and it’s been two weeks with no refund for Order Number: 126120364. Reached out and was told to wait 5 business days when it’s been over 5 business days. I just want the item or refund. It’s not that hard. Do not recommend ever ordering from shopbop. Their service is disgusting

Honestly one of the best delivery… Honestly one of the best delivery experiences ever. Item was with me in London within 2 days of ordering it! This is quicker than things I've ordered from within the UK in the past few months. Super impressed and will be shopping again :)!

Shopbop do sell fake designer goods. Is there anything more frustrating than discovering a Cult Gaia bag purchased from Shopbop 7 years ago is confirmed FAKE by the brand’s team? I trusted Shopbop for authenticity. I’ve reached out to your customer service team, but I haven’t received a satisfactory resolution. As a old customer, I’m disappointed and seeking fair compensation for this issue, which is a refund for the price I paid.

Run like a sketchy website I ordered a coat from the website and a day later my account was shut down and the order was cancelled. When I called them to try to reinstate my account, I received no reason as to why my account got shut down and was told I can never order from them again. Customer service was horrible. This is not how real company runs.