Not serious seller. I didn't receive my package but they don't want to help me even if the seller is the only one who can do it because only the seller can open a complaint to his post office. And they don't respect the law because if a costumer doesn't receive his package the seller has to refund him. It's the law!

Uk customer Im from the uk and was nervous because i only read these reviews after i made my purchase. However the customer service has been really good and responsive and my package was shipped and got to the uk in less than a week. And the prices are lower that other websites so good experiance on that part . Its only a four star because my wig was stolen by royal mail i hope the postman enjoys his new lace-front wig at this point. (But thats royalmails fault not hairstopandshop)

Be careful if you order from this website Be careful if you order from this company. I have ordered from them a few times and was pleased at first, my items arrived quickly and with no issues, however, the last two times I ordered there was fraudulent activity on the accounts linked to the cards I used to order. I reached out to the company to express my concerns and got no response, I suppose that they don't mind having their customers information stolen from their site.

This is my 1st and last time ordering… This is my 1st and last time ordering from this company. I ordered my hair days ago did just what they said and sent the email so it would be no signature required called to confirm they got the e mail and got no answer so I left a message they never got back to me not 1 time. Now today my hair comes and get sent back because they never followed through with the no signature so now I have a scheduled event that I have to be to this evening and no hair now I gotta run around and find a look all because they don't follow through or call back. I will never order from here again.

Never had any issue with this company Customer since 2017 never had an issue with my information being stolen. I see several negative reviews about this, but I don't know why this happened to some of the customers. Glad to have the text option to check in with my order. Although, it may take some time get a response, still convenient than logging in.