Quality Wigs for a Good Buy! Quick Shipping and Handling! Good Communication! Great! Never had a problem. Fast shipping. Will follow up with you. I found their customer service almost surprising in a good way. ***My only complaint is that they should contact me with special deals and coupon codes, due to how much I've spent with their company and loyalty. Not everyone has a social media account. I don't for several reasons, mainly for privacy and security issues!*** ***HairStopandShop.com stop being stingy with your special deals and discounts!***

Never had any issues with the company I have been a customer since 2018, but I never had this fraud issue from them. I live in Connecticut and I always get my item fast maybe because they are from nearby state. Last year or couple of months, my orders takes longer to be delivered.. That's understandable considering the pandemic and the snow storms last couple of months. Will still recommend this company to my family.

Be a fair shop and stop scamming customers! I purchase hair from this company. I receive the hair in a time but was not satisfied with the way it look and feel . It was frizzy and rough. Some hair were in pieces. I return it for a full refund. When I contact the merchant to confirm the package was delivered to their company and when I will be refunded.The merchant was rude and never answer the question. The merchant never refunded the money. I file a dispute with my debit card company and I was refunded the full amount including the shipping. Make sure you read honest reviews about the companies before you make a purchase online.

Love the wigs! I've been a long time customer and love my mommy and zara wig! Sometimes my item is sold out in the colors I always order and that happens elsewhere too for some reason with this wig companies. My sister and I always order from this company since 2018 and will still order from online wig shop because the beauty supply in our area doesn't have any of the wigs we use. How unfortunate that some customers are having fraud issue with them., I'd suggest you check out via paypal, or better yet call them to place your order.

Stay away! This website is super shady. Used a brand new credit card to purchase some hair and the card was magically compromised. They don't offer ”phone support” and claim they have no idea how it happened even though the card was never used elsewhere. Also happened with a debit card in July but didn't know it was them until now.