Is this company real? I placed an order for a wig on Monday May 04 and have not received an order number nor confirmation email yet the money was taken out of my account. I have emailed and only received an auto-reply message stating that I would receive a response in 24 hours. It had been 4 days and I have not had any communication with anyone.

Quality Wigs for a Good Buy! Quick Shipping and Handling! Good Communication! Great! Never had a problem. Fast shipping. Will follow up with you. I found their customer service almost surprising in a good way. ***My only complaint is that they should contact me with special deals and coupon codes, due to how much I've spent with their company and loyalty. Not everyone has a social media account. I don't for several reasons, mainly for privacy and security issues!*** ***HairStopandShop.com stop being stingy with your special deals and discounts!***

Stay away! This website is super shady. Used a brand new credit card to purchase some hair and the card was magically compromised. They don't offer ”phone support” and claim they have no idea how it happened even though the card was never used elsewhere. Also happened with a debit card in July but didn't know it was them until now.

This is my 1st and last time ordering… This is my 1st and last time ordering from this company. I ordered my hair days ago did just what they said and sent the email so it would be no signature required called to confirm they got the e mail and got no answer so I left a message they never got back to me not 1 time. Now today my hair comes and get sent back because they never followed through with the no signature so now I have a scheduled event that I have to be to this evening and no hair now I gotta run around and find a look all because they don't follow through or call back. I will never order from here again.

Be a fair shop and stop scamming customers! I purchase hair from this company. I receive the hair in a time but was not satisfied with the way it look and feel . It was frizzy and rough. Some hair were in pieces. I return it for a full refund. When I contact the merchant to confirm the package was delivered to their company and when I will be refunded.The merchant was rude and never answer the question. The merchant never refunded the money. I file a dispute with my debit card company and I was refunded the full amount including the shipping. Make sure you read honest reviews about the companies before you make a purchase online.