Awful experience Awful experience. I requested for the goods to be delivered to the shop as it states a 3-5 delivery and i needed the stuff for an event. Goods after 7 days still haven't been received and with no delivery date in site. The store is unhelpful, the customer service online chat is even worse with some of the rudest and most deliberately unhelpful agents I've ever spoken to. Not to mention argumentative. Can't cancel as good aren't delivered but haven't left the warehouse, but also unable to now get to that store so stuck out of pocket with no goods. unacceptable in my option. Delays happen that i can accept that but lack of communication is not helpful, nor acceptable for a company of this size.

The customer service and website… The customer service and website support is disappointing because I actually love the clothing and accessories from Mango. The last agent I dealt with was not helpful at all. I also recently purchased a purse, that is now tethering at the bottom (outside) of the bag. I don't know if the quality of the products are going down as well.

Clothing is of very poor quality and customer service is very poor I bought a pair of linen pants on April 23 2024 at Mango, Yorkdale shopping mall. I wore them the next day and within 2 hours of wearing them, the fabric in the seat had stretched as well as in the crotch and the knees. These pants looks so bad and i will never wear them again. I tried calling the store several times and left 2 messages. I have not heard back from them to date. I actually went in to the store at square one (since this one is closer to me) but the manager would not assist as I did it have my original receipt, even though I had proof I had purchased them on my visa. I would never recommend Mango to anyone due to the poor customer service and quality of the clothing

Would give minus stars if possible Would give minus stars if possible, worst customer service experience ever, sent me the wrong order, returns policy terrible, by the time I had jumped through their hoops and returned the wrong order the clothes I wanted were no longer available... Avoid

Still waiting for my refund 3 weeks… Still waiting for my refund 3 weeks later, the tracking says collected but it hasn't yet been delviered back to Mango. I have no way of contacting them, chatbot is useless and all my calls have been dropped.