Returned online purchase Online purchase that was returned. Return was processed, the courier picked up the package, but I haven't received any tracking number. The return was made from Romania to Spain! Shouldn't be considered a location in Romania for the return?! I have to wait for the refund 1 month, at least! Worst experience of online purchase!

Returns are awful since they started… Returns are awful since they started using Rebound. Just let the customer print their own return label or enclose a preprinted one, preferably UPS or Fedex not USPS. Why make people queue at the post office just to print a label, not to mention the fact that many people say the QR Code does not work or the post office charges when it's supposed to be free.

Victoria Beckham jewellery is cheap and not worth it at any price Saw the collaboration mango with Victoria beckham and excitedly got in early at the release to buy the gold plated necklace. Thinking it would be a piece to be proud of. It arrived in a huge box with a small box inside. But the box was bashed as it had been moving in this stupid oversized box. The box with the necklace was cheaper than the cheapest shop you can imagine. The bag was also. The necklace was not worth anything. It’s so disappointing. I’m annoyed at Mango and Victoria Beckham for this profiteering.

The customer service and website… The customer service and website support is disappointing because I actually love the clothing and accessories from Mango. The last agent I dealt with was not helpful at all. I also recently purchased a purse, that is now tethering at the bottom (outside) of the bag. I don't know if the quality of the products are going down as well.

Would give minus stars if possible Would give minus stars if possible, worst customer service experience ever, sent me the wrong order, returns policy terrible, by the time I had jumped through their hoops and returned the wrong order the clothes I wanted were no longer available... Avoid